Herb Chambers Toyota of Auburn - Service Center

inspection sticker Time to have car inspected was longer than I normally would spend for this service. When performing the inspection the tire inflation light was on yet Time to have car inspected was longer than I normally would spend for this service. When performing the inspection the tire inflation light was on yet they failed to test pressure in the tires and resolve the issue. More

Exceptional customer service Martin Dodd is a truly exceptional service advisor. Professional in all aspects of his work, he clearly and completely explains what needs to be done Martin Dodd is a truly exceptional service advisor. Professional in all aspects of his work, he clearly and completely explains what needs to be done, the costs, and length of time it will take. He doesn't hesitate to explain emergent issues and their impact on cost and duration of the repairs. He brings to my attention things that don't necessarily need to be done now but should be addressed at the next service and gives me an expectation of the costs and duration of the future repairs. Mr. Dodd is the number one reason I keep coming back to the dealership, followed closely by the quality of work done. Please give Mr. Dodd a bonus and/or raise. He deserves it! More

Really like Alyssa I like working with Alyssa; I feel like she goes the extra mile. My car is getting older so it means a lot that I can trust the person I am working w I like working with Alyssa; I feel like she goes the extra mile. My car is getting older so it means a lot that I can trust the person I am working with to be friendly, to answer all my questions, and to not sell extra services that I don't need. More

I can honestly say she made it so easy simple uncomplicated on my purchase of my new car 🚘... she’s verry up front and honest not one of those car salespeople that just tell you anything for a c uncomplicated on my purchase of my new car 🚘... she’s verry up front and honest not one of those car salespeople that just tell you anything for a commission and get you out her face .... I will gladly recommend her to anyone. I had a bad experience with Harr Toyota in Worcester and I’ll tell you herb chambers is THE BEST OF THE BEST !!!!!! 🗣🗣🗣🗣🗣🗣 More

Great people! Great service. No questions left unanswered! Very comfortable waiting area. On time. Prompt service. Thorough. My second vehicle from Herb Chambers, and will buy from again. unanswered! Very comfortable waiting area. On time. Prompt service. Thorough. My second vehicle from Herb Chambers, and will buy from again. More

Service Katelyn took me right in, got me all set. Was very easy. She was very clear about the services performed. She did a very nice job. Katelyn took me right in, got me all set. Was very easy. She was very clear about the services performed. She did a very nice job. More

First appt. of the day ( 7:00 am ) for 20,000 mile service. Greeted quickly, Jim walked me through service to be performed, and within 45 min. I had reviewed the service done with Jim ice again and wa service. Greeted quickly, Jim walked me through service to be performed, and within 45 min. I had reviewed the service done with Jim ice again and was out the door ! Great job More

Regular maintenance In for a 25,000 mile service. Great customer service as always and fast, wasn’t there long at all. Herb Chambers Toyota in Auburn, Ma. In for a 25,000 mile service. Great customer service as always and fast, wasn’t there long at all. Herb Chambers Toyota in Auburn, Ma. More

Great customer service Took my Rav4 in for maintenance. Service advisor, Alyssa, was great. Made everything so easy. Outstanding waiting room. Would not have minded wait Took my Rav4 in for maintenance. Service advisor, Alyssa, was great. Made everything so easy. Outstanding waiting room. Would not have minded waiting longer!! And how can the maintenance area be so clean????? More

Terrific. The Toyota Auburn, MA team is 100%. No question is unanswered and the team supports my experience with sincere support. Each individual sees, hears an The Toyota Auburn, MA team is 100%. No question is unanswered and the team supports my experience with sincere support. Each individual sees, hears and honors me as a member of their team. As a customer I get treated like family. More