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Herb Chambers Toyota of Boston

Boston, MA

Overview
Employees
Reviews
Vehicles
4.4
1,103 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
Contact Dealership

32 Brighton Ave

Boston, MA

02134

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Showing 1,103 reviews

May 02, 2025

Everyone was super friendly , kind and professional . I had gone to other toyota and I didn't like how none friendly they were so I am definitely coming back again. Very p More

by wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025

Treat you like family. Excellent experience. Strongly recommend the place to everyone. Sean and Teresa are stellar employees More

by gleesonr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

Herb Chambers Toyota of Boston responded

We're delighted to hear that Sean and Teresa made you feel like family at Herb Chambers Toyota of Boston! Thank you for the recommendation!

May 01, 2025

Service was great as usual. My advisor Sean Cho was courteous and professional. Kept me updated with my service details. More

by Redsox51079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

Herb Chambers Toyota of Boston responded

We're delighted to hear that Sean provided courteous and professional service during your visit to Herb Chambers Toyota of Boston. Keeping you updated is our priority, and we appreciate your continued trust in us!

April 28, 2025

Great team. Everyone is friendly and very knowledgeable. I worked with David and he was great! He walked me through the whole process and knew every answer to my More

by sullivan.alison.19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
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Apr 28, 2025 -

Herb Chambers Toyota of Boston responded

We're delighted to hear that David and the team at Herb Chambers Toyota of Boston provided you with such a knowledgeable and friendly experience. It's wonderful knowing they were able to answer all your questions and ensure a smooth process. Thank you for sharing this feedback!

April 25, 2025

Excellent and reliable service. Clear and useful explanations. Prompt timely completion, quicker than I expected More

by Myron Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Herb Chambers Toyota of Boston responded

Myron, we're delighted to hear you had a great experience with our team at Herb Chambers Toyota of Boston. Thank you for your kind words and support! Safe travels!

April 21, 2025

Sean Cho has been helping me with maintenance on my Camry for a long time now. He's very good at his job and he's very professional. The mechanics at Herb Chambers are pretty good. More

by D from Boston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Herb Chambers Toyota of Boston responded

Hi D! Thank you for sharing your experience with Sean and the team at Herb Chambers Toyota of Boston! We're glad to hear that you've been satisfied with our maintenance services. We appreciate your support and look forward to continuing to assist you in the future!

April 20, 2025

staff was so helpful and friendly while working out a deal, we were very satisfied with our experience More

by phil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph, Silvia
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Apr 21, 2025 -

Herb Chambers Toyota of Boston responded

Hi Phil, we're delighted to hear that our team at Herb Chambers Toyota of Boston provided you with a helpful and friendly experience. Thanks for choosing us! Safe travels!

April 20, 2025

Thorough review by mechanic. “Rattling” noise was a clamp that was disconnected. Remived, literally 5 seconds of work. Charged $85 labor. Other labor charges higher than with oth More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Cho
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Herb Chambers Toyota of Boston responded

It's concerning to hear about your experience with our labor charges. We strive for transparency and competitive pricing, so if you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Howie Reske - General Manager - hreske@herbchambers.com

April 19, 2025

Depending on service agents, the good one is good. Not pushy and honest about what work really needed to be done. Fair price. Work with your insurance company in a timely manner. More

by MinCostMaxMiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Herb Chambers Toyota of Boston responded

Thank you for sharing your experience with Herb Chambers Toyota of Boston! We're glad to hear that our team provided honest and efficient service. We appreciate your feedback and look forward to assisting you again in the future!

April 09, 2025

Sean was very polite and carefully listening. Service was fast and meaningful. Waiting accommodation is great! More

by Eduard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

Herb Chambers Toyota of Boston responded

Eduard, we're delighted to hear that Sean provided you with attentive service and a comfortable experience at Herb Chambers Toyota of Boston. Thank you for the feedback!

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