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Herb Chambers Toyota of Boston

Boston, MA

4.4
1,112 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,112 reviews

April 13, 2021

Accommodated my need to have a battery changed while I waited, near end of day. Car was ready before it was promised! Clean area to wait in. More

by Prefer Prius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Herb Chambers Toyota of Boston responded

It was our pleasure to take care of you! Thanks for choosing Herb Chambers Toyota of Boston for your service needs, we'll see you next time!

March 13, 2021

I've enjoyed my service relationship with Herb Chambers Toyota of Boston for many years. They have done an excellent job with our Toyotas, keeping them in fine running condition. I'm always able to obtain More

by dbrowder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Herb Chambers Toyota of Boston responded

dbrowder - Thank you! The return of a previous customer is the ultimate compliment! We are very flattered and we value your loyalty to our team. Thank you for your continued business and please let us know if there is anything we can help you with! - Herb Chambers Toyota of Boston team

March 04, 2021

Several family members, friends and myself have been purchasing/leasing vehicles over the past 20 years from Herb Chambers in Boston and have had great experiences every time. Over the past 10+ years we More

by riadonisi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad Naeem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke in finance & Howie - 5 stars to both!
Mar 18, 2021 -

Herb Chambers Toyota of Boston responded

riadonisi - Thank you for this terrific review and for your continued patronage. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we've succeeded. Howie is a true leader and asset and we are incredibly lucky to have him as part of the Herb Chambers family. Thank you again and please feel free to reach out to us with any questions or future auto needs as we are always here to help! - Herb Chambers Toyota of Boston team

February 26, 2021

I am very impressed with everyone T Herb Chambers Toyota. I had an amazing service, and everyone was immensely helpful! I have been very happily dealing with Herb chambers for many years and I have only supe More

by Lucia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Herb Chambers Toyota of Boston responded

Lucia - First and foremost, thank you for taking the time to leave this feedback. We strive each and every day to provide our guests with professional, efficient and friendly service. We're so happy to know that each visit reflects that, and that our entire team are always able to assist you. Thank you so much for your business and your continued loyalty and we look forward to your next visit! - Herb Chambers Toyota of Boston team

January 31, 2021

The service was fantastic as usual. Howie, Daniel and Steve are super helpful a small friendly. Highly recommend this dealership for both sales and service. More

by divot1014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Herb Chambers Toyota of Boston responded

divot1014 - Thank you for taking the time to write this review. We appreciate your business and your loyalty! Our team works extremely hard to ensure our customers have the best experience possible and it's refreshing to read we have succeeded. We can’t wait to see you again, and please let us know if there is anything else we can do for you! - Herb Chambers Toyota of Boston team

January 27, 2021

Having to lease a new car at this point was unexpected and stressful (my previous 2013 RAV-4 needed a too-expensive transmission replacement with only 51,000 miles driven). The sales manager, Chris, and s More

by pipermorris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Riad Tubashait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Herb Chambers Toyota of Boston responded

pipermorris - What an outstanding review to read! It is great to know that Chris, Riad and the rest of the team were able to provide you with a hassle-free and welcoming shopping experience. Here at Toyota of Boston, our primary concern is delivering flawless customer service. We're happy to hear that you felt confident about your purchase and your decision to choose us as your dealer again. Thank you for your loyalty and we look forward to serving your automotive needs for many more years to come! - Herb Chambers Toyota of Boston team

January 10, 2021

very pleasant experience from beginning to end. highly recommend them. i have been a customer of the herb chambers company for we over 35 years. More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christos Pesirides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Herb Chambers Toyota of Boston responded

Matt - Thank you for this terrific review and for your continued patronage! Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we've succeeded. Please feel free to reach out to us with any questions or future auto needs as we are always here to help! - Herb Chambers Toyota of Boston team

January 08, 2021

Kudos to Steve... always helpful. Very much appreciate their business center to keep on working while waiting and the little snacks/coffee stand they have when you need comfort food because your car just More

by Witness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Herb Chambers Toyota of Boston responded

Witness - Thank you so much for taking the time to write this review. The entire Herb Chambers Toyota of Boston team strives to make every guest feel at home in our dealership. Steve is a perfect example of this. We truly value your business and hope to serve your automotive needs for many more years to come! - Herb Chamber Toyota of Boston team

December 31, 2020

customer service was truly exceptional! The staff are polite and helpful. Wait time was reasonable and the atmosphere was welcoming Thank you for all you do. More

by dsmarvel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Herb Chambers Toyota of Boston responded

dsmarvel - We really appreciate you taking the time to leave feedback for our dealership. Here at Herb Chambers Toyota of Boston, we know the importance of offering customer service that is second to none. A quality experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! - Herb Chambers Toyota of Boston team

December 31, 2020

I had an amazing service , every employee I met was so friendly , easy going And goes far and beyond to give you that extra care.especially Ahmed who helped me , he was phenomenal!! More

by Jalal
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ahmad Naeem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Thompson
Jan 04, 2021 -

Herb Chambers Toyota of Boston responded

Jalal - What an outstanding review to read! It is great to know that Ahmed provided you with a first class and welcoming experience. Our primary concern is delivering flawless customer service and we're happy to know that Ahmed and the rest of the team provided you with exactly that. Thank you for your kind words and we look forward to serving your automotive needs for many more years to come! - Herb Chambers Toyota of Boston team

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