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Herb Chambers Toyota of Boston

Boston, MA

4.6
1,020 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,020 reviews

January 09, 2018

Great customer service every time Steve gave excellent customer service and I was very happy with the auto service I received. I desperately needed a car wash, so the complimentary car More

by Cferro106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Leung
Jan 09, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for the kind words about our team. We are truly lucky to have such wonderful people working here like Kenny and Steve. We are thankful for your business and we look forward to the opportunity to assist you with your automotive needs again in the future. Best, Howie Reske , General Manager

January 02, 2018

RAV4 purchase Good experience . Haider and Ryan were very good and followed up. One observation: when put on hold on the phone, there is no background sound and so More

by Rav4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haider Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christos Pesirides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McDonnell
Jan 02, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your feedback and letting us know about the phones, there must be a technical issue because we typically have music and a greeting from Herb playing while on hold. I will look into this at once. Should you need anything else, please do not hesitate to call. Happy New Year! Howie Reske, General Manager

January 01, 2018

Mike, Daniel and Gary were excellent as usual Mike is friendly, detail oriented, very knowledgeable and helpful. Excellent Guy And Daniel Camara always exceeds customer service expectations. Trul More

by ALLIE S SACCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The African-American Lady at the register desk was excellent , Mike Pierre
Jan 01, 2018 -

Herb Chambers Toyota of Boston responded

Thank you, Allie, for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with our crew. We value your business and hope to see you again soon! Happy New Year! Howie Reske, General Manager

December 29, 2017

Daniel Camara is outstanding I have had two recent visits to Herb Chambers Toyota of Boston and in both cases I was extremely impressed with the service manager. He was working i More

by LC2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to post such great comments about your experience with Dan. Dan works very hard to provide our guests with exceptional customer service and we're so lucky go have him on our team. Thank you for your business and we wish you a very Happy New Year! Howie Reske, General Manager

December 25, 2017

Got the car I wanted through Costco car buying program . Tried to get same car (Camry Hybrid LE) via "TrueCar.com" program before without success. More

by hyannis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Wang, Maggie Abbott, Michael Ackroyd
Dec 26, 2017 -

Herb Chambers Toyota of Boston responded

Thank you so much for your kind words and we truly appreciate the opportunity to earn your business! Happy Holidays! Howie Reske, General Manager

December 24, 2017

Quick & Easy This was the best and easiest experience I have had buying a car. Did most of my negotiations over the computer. Made a deal within a few days. We cam More

by Dcvineyard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hester, Miklos Kamondi, Kenny Leung
Dec 26, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Rosie and Dan, for coming all the way from Martha's Vineyard and for providing us with this great feedback! Kenny, Miklos and Brian are wholly devoted to the success of our guests’ experiences and we are so proud to have them on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs. Happy Holidays! Howie Reske, General Manager

December 23, 2017

Great service Everything was great! People are friendly. I got an oil change. Sean was friendly. I will return here for more service. Thank you very much. More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2017 -

Herb Chambers Toyota of Boston responded

Thank you so much, Linda! Sean is such an asset to our team and I'm so glad he was able to assist you. Happy Holidays! Howie Reske, General Manager

December 22, 2017

Great way to start the day Everyone pleasant, room to wait while car being serviced is comfortable, quiet, and complimentary coffee and pastry served. Car serviced quickly. C More

by Betty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Liang
Dec 22, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Betty, so much for taking the time to write this review! Happy Holidays! Howie Reske, General Manager

December 21, 2017

Service appt Sean Cho is awesome. The estimate was right on point and all work was done well. Shuttle service was very helpful. Everyone was professional and respe More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Susan, for taking time to leave such a great review. I'm so pleased to hear that Sean did a great job with assisting you. We truly value your business and hope to serve your automotive needs for many more years to come. Happy Holidays! Howie Reske, General Manager

December 21, 2017

Should have been my first stop I traveled all around the Boston-area looking to purchase a Tacoma. This was my last stop, but looking back, it should have been my first! The service More

by David Henry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Riad Tubashait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, David, for sharing your story! We really appreciate your business, as well as, your feedback on working with Riad. We trust you are enjoying your new Tacoma and we look forward to the opportunity to serve your automotive needs for many more years to come! Happy Holidays! Howie Reske, General Manager

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