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Herb Chambers Volvo Cars Norwood

Norwood, MA

Overview
Employees
Reviews
Vehicles
4.9
801 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1120 Providence Highway, Rte. 1

Norwood, MA

02062

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Showing 801 reviews

November 02, 2023

I trust Colin Ayers completely, great service, great facility, great technicians, comfortable waiting area / showroom with coffee and muffins. More

by jimbkfi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Herb Chambers Volvo Cars Norwood responded

We're delighted to know that you had a great experience with Colin and our team at Herb Chambers Volvo Cars Norwood. Thanks for trusting us, we appreciate your feedback!

Helpful
November 02, 2023

We have been customers for many years and it's because of the great friendly customer service from the the staff especially Colin. More

by paglco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
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Nov 03, 2023 -

Herb Chambers Volvo Cars Norwood responded

We're so glad to know that you had consistently great experiences with us at Herb Chambers Volvo Cars Norwood, especially with Colin. Thanks for being a loyal customer and sharing your feedback!

Helpful
October 31, 2023

Paul Dixon, the Service Manager was extremely helpful. I appreciated his efforts on my behalf and felt very confident in his appraisals of the work needed. More

by jmurrayfarley
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Herb Chambers Volvo Cars Norwood responded

It's great to know that Paul Dixon provided you with such excellent service at Herb Chambers Volvo Cars Norwood. We appreciate your trust in his appraisals and we're here for any future needs!

Helpful
October 31, 2023

Colon and the team are always pleasant, knowlegable, professional and couteous. They most recently helped me with a long term warranty with my daughter's Volvo. A complete polar opposite of the Marylan More

by David Bacon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dorion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
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Nov 01, 2023 -

Herb Chambers Volvo Cars Norwood responded

Hi David! We're glad to know that Colon and our team at Herb Chambers Volvo Cars Norwood were able to assist you with your daughter's warranty. We appreciate the positive feedback!

Helpful
October 30, 2023

I drive from Beverly to Norwood to have my car serviced because of Colin and Patty. I feel very comfortable dealing with them as they explain things relating to the service extremely well. My husband and More

by Jmjpbj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patty
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Nov 01, 2023 -

Herb Chambers Volvo Cars Norwood responded

We're so pleased to know that Colin and Patty have been able to make your trips from Beverly worth it! It's great they've made you feel comfortable with their explanations about the service. Thanks for staying with us since your first Volvo in 1967, here at Herb Chambers Volvo Cars Norwood!

Helpful
October 28, 2023

Paul Dixon and his team were amazing with the service on my car. Paul kept me informed all through the process. I can’t thank Paul enough. More

by Bob M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Herb Chambers Volvo Cars Norwood responded

Hi Bob! It's great to know that Paul and our team at Herb Chambers Volvo Cars Norwood provided you with top-notch service. We appreciate your feedback!

Helpful
October 27, 2023

The Herb Chambers Volvo dealership has a great location, great facilities, and very friendly helpful personnel. More

by JP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanya Sacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Chahine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Herb Chambers Volvo Cars Norwood responded

JP, we're delighted to know you enjoyed your experience at Herb Chambers Volvo Cars Norwood. Thanks for the shout-out about our location and team!

Helpful
October 25, 2023

Always treated respectfully and pleasantly by everyone here. Everyone always says dealer service is expensive but you get what you pay for and who knows your car better? More

by DHix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for trusting Herb Chambers Volvo Cars Norwood with the care of your vehicle! We appreciate your continued trust in our team and look forward to seeing you at your next visit!

Helpful
October 23, 2023

I have always had a great experience at Herb Chamber. Paul Dixon in the service dept has been excellent. He has always addressed my concerns. He goes out of his way to make sure everything is addressed More

by pijr01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2023 -

Herb Chambers Volvo Cars Norwood responded

We're so glad to know that you've had consistently great experiences with Paul and the rest of our team at Herb Chambers Volvo Cars Norwood! Thanks for recommending us - we appreciate it!

Helpful
October 20, 2023

Great customer service. The service representative was very helpful and nice. Very informative and let me know when my car would be ready. More

by Fwilk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Herb Chambers Volvo Cars Norwood responded

We're glad to know you had a positive experience with our service team at Herb Chambers Volvo Cars Norwood. We always aim to keep our customers informed and satisfied. Thanks for the review!

Helpful
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