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Herb Gordon Subaru
Silver Spring, MD
1,681 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,681 reviews
April 09, 2026
The people providing service are friendly, and know what they are talking about….and all the ones I’ve dealt with have a great sense of humor, something very important to me. they are talking about….and all the ones I’ve dealt with have a great sense of humor, something very important to me. More
by Nbraveman
April 04, 2026
Vitaliy squeezed me in for a tire change service to get my summer tires back on. There is no place like Herb Gordon Subaru, and Vitaliy is the best! my summer tires back on. There is no place like Herb Gordon Subaru, and Vitaliy is the best! More
by ajraza
Employees Worked With
April 03, 2026
I love this place. They take very good care of me. Vitaliy is the best for customer care. They take very good care of me. Vitaliy is the best for customer care. More
by sewmanymen
Employees Worked With
April 02, 2026
My family has loved Herb Gordon Subaru for years! We’ve worked with Vitaliy for a long time, and he consistently provides great deals and honest advice—only recommending repairs when they’re truly ne We’ve worked with Vitaliy for a long time, and he consistently provides great deals and honest advice—only recommending repairs when they’re truly necessary. I’ve never felt pressured or taken advantage of, which can easily happen at dealerships. He first worked with my dad, and now he works with me. He has always made me feel comfortable, informed, and confident about my car. Highly recommend! More
by ajwaterman13
Employees Worked With
April 01, 2026
Excellent service today, Vitaly is excellent! He explained things well and got me processed in and out promptly. Work was completed sooner than promised. Nice experience having expectations excee He explained things well and got me processed in and out promptly. Work was completed sooner than promised. Nice experience having expectations exceeded. More
by Farrelljdk
Employees Worked With
March 28, 2026
Very helpful kind amazing person very helpful explain everything I need to know about Subaru everything I need to know about Subaru More
by carmendavila672
Employees Worked With
March 24, 2026
I have 2 Foresters (2016 and 2018) and had 2 other Subaru cars previously. Been getting my cars serviced by this dealership for at least 25 years. I have complete confidence in the quality of the work, and t cars previously. Been getting my cars serviced by this dealership for at least 25 years. I have complete confidence in the quality of the work, and they don't try to push any unnecessary extra service. The waiting areas are large and comfortable. A dealership may be more expensive than a private shop, unless the private shop talks you into getting additional unnecessary work. I like the peace of mind from the professionalism and honesty. More
by rick.laurel.md
Employees Worked With
March 24, 2026
They’ve always been fair, and haven’t pushed me to make unnecessary repairs or expenses. unnecessary repairs or expenses. More
by katietx82
Employees Worked With
March 23, 2026
Started on schedule. Finished earlier than expected. Excellent service. Polite and courteous. Great job! Thanks! Finished earlier than expected. Excellent service. Polite and courteous. Great job! Thanks! More
by abie.alexander
Employees Worked With
March 20, 2026
Quick, friendly and reliable service. I have had three generations of Subaru serviced at this location. Of all the service reps, Vitaly is the best--I always ask for him as my service rep I have had three generations of Subaru serviced at this location. Of all the service reps, Vitaly is the best--I always ask for him as my service rep. More
by Maggie
Employees Worked With
