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Herb Gordon Subaru
Silver Spring, MD
1,750 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,750 reviews
September 11, 2026
Fantastic in every way. Vitaly in service deserves extra credit for my new buy. And sue Ireland in sales. Great Vitaly in service deserves extra credit for my new buy. And sue Ireland in sales. Great More
by lorry Fenner
September 08, 2026
Great service department. I have been coming here for about 15 years. The pricing isnt outrageous and they dont use scare tactics to get you to buy more services. They let you I have been coming here for about 15 years. The pricing isnt outrageous and they dont use scare tactics to get you to buy more services. They let you know what is a priority and what can wait a little longer. Cant recommend them enough. More
by cyb3rw4rri0r33
Employees Worked With
September 08, 2026
The service was great. Once they realized it would be a long wait they gave me a rental car so that I could go home and wait for their call back. Once I arrived it was easy Once they realized it would be a long wait they gave me a rental car so that I could go home and wait for their call back. Once I arrived it was easy I just had to pay the bill and go home. It was waiting for me by the door. The service seemed reasonable based on the mileage and time since my last service check. More
by Blitzlucy
Employees Worked With
September 05, 2026
My dad has been talking highly of Vitaley for years. Today, I got a chance to see first hand what all the hype was about. Vitaley is a true gem. He takes such good care of my dad’s car. He is responsive Today, I got a chance to see first hand what all the hype was about. Vitaley is a true gem. He takes such good care of my dad’s car. He is responsive and thoughtful and such a sincere pleasure to interact with. I was so impressed by our interaction that I think I am going to get a Subaru for my son so we can keep working with Vitaley. Vitaley, thank you so much for taking such good care of us! More
by HA
Employees Worked With
September 05, 2026
As always wonderful service and great service management they go above and beyond to ensure your happy they go above and beyond to ensure your happy More
by rl5694
Employees Worked With
September 03, 2026
Very pleased with the service I receive every time I come, especially from my man Vitaliy, 1 of the best. come, especially from my man Vitaliy, 1 of the best. More
by Butch.edwards
Employees Worked With
September 02, 2026
All personnel in the reception and service areas were helpful and efficient. Many thanks, especially to you, Vitaliy. helpful and efficient. Many thanks, especially to you, Vitaliy. More
by don.goelman
Employees Worked With
September 01, 2026
Best service department I have ever been to! They treat me like family. Vitaliy is awesome and I will recommend this shop to all of my friends and family! They treat me like family. Vitaliy is awesome and I will recommend this shop to all of my friends and family! More
by Msarecky3@gmail.com
Employees Worked With
September 01, 2026
All good. Very efficient and thorough. It’s what I would expect from a Subie dealer. Very efficient and thorough. It’s what I would expect from a Subie dealer. More
by joegoldeen
Employees Worked With
August 31, 2026
Vitaliy and Herb Gordon have done it again. They are simply the best service team in the business. I have never witnessed the integrity this man and the entire team possess. If I could give the They are simply the best service team in the business. I have never witnessed the integrity this man and the entire team possess. If I could give them a 12 or hier I would. More
by Notinterested
