
Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Herb Gordon Subaru We purchased our 2012 Subaru Forester at Herb Gordon through the COSTCO auto buying program. Love my Forester! We have continued to return for the p We purchased our 2012 Subaru Forester at Herb Gordon through the COSTCO auto buying program. Love my Forester! We have continued to return for the past 7 years and take it there for everything from oil changes to scheduled maintenance and repairs. If you are a COSTCO member, you can even print out coupons for 15% off repairs (not valid on oil changes, but you can pay for 4 oil changes and get a 5th one free- ask about that program) Loaner cars are available when your car is in for service. Herb Gordon offers a complementary car wash after each service. We are very satisfied with the quality of work and the professionalism among the staff. This dealership really knows how to take care of its customers. Highly recommended! More
Quickly and professionally performed 60K service Herb Subaru was able to schedule me on the day that worked for me. They provided a loaner car, which was great since I had errands to do. And they c Herb Subaru was able to schedule me on the day that worked for me. They provided a loaner car, which was great since I had errands to do. And they completed the 60K service and took care of a few small items in time for me to pick up my car at 5 PM. I really appreciate that my service advisor, Michael Goodman, understands my desire to keep my 7-year old car in good working order while I'm not worried about cosmetics. More
Top tier service by Vitaliy! Amazing experience working with Vitaliy Khlebnikov and team, service was fast and my car was returned to me clean and shiny! Would highly recommend th Amazing experience working with Vitaliy Khlebnikov and team, service was fast and my car was returned to me clean and shiny! Would highly recommend this service advisor and dealership to those in the area, they’re dependable and treat their customers well. Vitaliy and his team work quickly and efficiently to give you the best possible service experience, book your next appointment with him! More
Excellent again! I have had the pleasure of working with Michael Goodman at Herb Gordon Subaru twice now. He is awesome and the dealership has always done right be me. I have had the pleasure of working with Michael Goodman at Herb Gordon Subaru twice now. He is awesome and the dealership has always done right be me. From buying the car to servicing it, i have had only positive experiences. Thank you! More
Issues with Car Battery My car battery died twice in the last 4 days and I came in to have the Service team troubleshoot. I didn’t have an appointment, but I was able to get My car battery died twice in the last 4 days and I came in to have the Service team troubleshoot. I didn’t have an appointment, but I was able to get someone to help me immediately. I worked with Michael Goodman. He was able to give me an accurate estimate of how long it might take to run the initial tests and kindly threw in a free car wash. The whole process probably took less than 45 minutes. When you’ve been in one auto service waiting area, you’ve probably been in a dozen – but Michael really went the extra mile to make sure I didn’t feel like I was shown the waiting area and then forgotten about wondering when my car would be ready. Also, this is a new car for me and I appreciated the extra time Michael took to help answer a bunch of additional questions I had. More
Another outstanding experience at Herb Gordon Subaru Every time I deal with the service department at Herb Gordon Subaru I come out thinking that the quality of their service cannot be surpassed. They pu Every time I deal with the service department at Herb Gordon Subaru I come out thinking that the quality of their service cannot be surpassed. They put the customers first every step of the way, and their service is personalized and attentive. An absolutely outstanding team ! More
Service review Got in on time for an 8am service appt and was out by 9:25, oil change and a free car wash. Waited in the waiting area where they had the tv on HGTV. Got in on time for an 8am service appt and was out by 9:25, oil change and a free car wash. Waited in the waiting area where they had the tv on HGTV. More
Best experience ever Herb Gordon subaru is the best. For four years now I have dealt with two outstanding Advicer one been Mr Micheal Goodman. Thank you s Herb Gordon subaru is the best. For four years now I have dealt with two outstanding Advicer one been Mr Micheal Goodman. Thank you s More
Great service We own two Subarus, both of which are serviced at Herb Gordon. They have been very professional and the cars have been kept in top notch running condi We own two Subarus, both of which are serviced at Herb Gordon. They have been very professional and the cars have been kept in top notch running condition. More
Highly Recommended Initially I went in for service because of the weird noise occurred when the clutch was pressed. Claudia shows her expertise explaining what could be Initially I went in for service because of the weird noise occurred when the clutch was pressed. Claudia shows her expertise explaining what could be the potential causes and solutions with great patient. Moreover, she recommends what needs to be done for future maintenance and she is very responsive. I would definitely ask for her again when my vehicle needs to be serviced. More