Herb Gordon Subaru

I bought my first car (and Subaru) with Sue's help. She did an amazing job walking me through each part of the process and making sure that I asked any questions or voiced any concerns along the way. S She did an amazing job walking me through each part of the process and making sure that I asked any questions or voiced any concerns along the way. Sue took time to understand my needs/wants and always made sure I was feeling good and confident. Sue made the car-buying process very easy and smooth and I would definitely be back when I buy my next Subaru! More

I highly recommend Michael Goodman as a service advisor! He is kind, caring and goes out of his way to help you take care of your subaru. He and Michael Roy took care of an issue for me that the Subaru War He is kind, caring and goes out of his way to help you take care of your subaru. He and Michael Roy took care of an issue for me that the Subaru Warrenty folks would only cover half the cost. That type of customer service is so rare these days! More

Great friendly and experienced staff and great service and service recommendations. Trust their guidance and workmanship completely and service recommendations. Trust their guidance and workmanship completely More

When I visit Herb Gordon, I work with Vitalley as my manager. He is a wonderful person to work with. Easy and accurate. He will take care of you and make sure you are in and out quick. manager. He is a wonderful person to work with. Easy and accurate. He will take care of you and make sure you are in and out quick. More

They performed maintenance items I wanted done in a professional manner and all done correctly professional manner and all done correctly More

Excellent dealership: I go out of my way to come here even after moving away. Efficient, friendly service with clear communication. Nice waiting area. even after moving away. Efficient, friendly service with clear communication. Nice waiting area. More

I was having an issue with my battery. I was stressed about it since I just bought this car. However, Michael was wonderful and so helpful and got the issue solved quickly. He was friendly I was stressed about it since I just bought this car. However, Michael was wonderful and so helpful and got the issue solved quickly. He was friendly, transparent, and helpful! Greatly appreciate him and all those at Herb Gordon Subaru. More

I was very please there did fixed my car yesterday Mr Lois Parrad is good man he did take care of me and my car I am very please with him thank you Mr Lois the place is clean and friendly all of them tha Lois Parrad is good man he did take care of me and my car I am very please with him thank you Mr Lois the place is clean and friendly all of them thanks again suburu Dealer you are doing great job in silver spring More

Great customer service. Friendly, efficient and knowledgeable. Willing to answer questions and explain the work being done. Friendly, efficient and knowledgeable. Willing to answer questions and explain the work being done. More

My advisor Vitaly is excellent and always does a great job. This is my first oil change. My car is brand new and I am satisfied completely. job. This is my first oil change. My car is brand new and I am satisfied completely. More