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Herb Gordon Subaru

Silver Spring, MD

4.9
1,640 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3161 Automobile Blvd

Silver Spring, MD

20904

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Showing 1,640 reviews

January 13, 2024

Joe was great to work with! I appreciated his transparency and commitment to ensuring that I got the most value for my trade-in. He went above and beyond to make purchasing a ne More

by Fit123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cooch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cooch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Herb Gordon Subaru responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

January 12, 2024

Amazing service. Great consultation. Professional expertise. Very accurate time estimate for service. Highly recommend this dealer and service department. More

by CAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2024 -

Herb Gordon Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 12, 2024

Due to a dead battery, I made an unscheduled visit to Herb Gordon Subaru and received quick, efficient service. Luis Prada in particular helped me understand my options. More

by winniecoggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Prada
Jan 13, 2024 -

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

January 11, 2024

Made appt, came on time, done in short time. Very nice experience. Great job. Thanks. More

by Lynnebarrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Prada
Jan 12, 2024 -

Herb Gordon Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2024

Michael Carey is the epitome of good customer service. The entire staff at Herb Gordon Subaru in Silver Spring is efficient and professional. I’ve been taking my Forester there since 2006 and have been More

by carollfortier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Carey
Jan 10, 2024 -

Herb Gordon Subaru responded

Hi, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2024

Vitaly was very helpful and knowledgeable on my WRX. Staff was friendly and welcoming. Would 100% recommend. More

by Hipowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Herb Gordon Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Herb Gordon Subaru! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 07, 2024

Marc is great man on my car buying process. He helped me a lot on financing process too!!! Very professional and experienced!!! More

by Zay Moe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Dorfman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Goldberg
Jan 09, 2024 -

Herb Gordon Subaru responded

Hi Zay, we're happy you found our staff to be so supportive during your experience here at Herb Gordon Subaru. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 06, 2024

Excellent service overall - from Michael Carey and all their staff !!! Extremely professional and efficient and kept us informed !!! More

by bongbong2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Carey
Jan 07, 2024 -

Herb Gordon Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 06, 2024

Fair, straight shooters. Responsive. Helpful. I would highly recommend Herb Gordon Subaru to family and friends. More

by X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2024 -

Herb Gordon Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2024

Vitaliy was amazing! Really went above and beyond to work with me on what should have been just a regular servicing, but turned into more. Thanks again Vitaliy! More

by AAshley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2024 -

Herb Gordon Subaru responded

Hi, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again! Take care!

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