James Cooch
James Cooch at Herb Gordon Subaru

James Cooch

Subaru Certified Sales Consultant

Herb Gordon Subaru

3161 Automobile Blvd
Silver Spring, MD 20904

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5.0
12 Reviews
5.0

12 Reviews

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12 Reviews of James Cooch

August 31, 2026

Dealership Rating
Employee Rating

Vitaliy and Herb Gordon have done it again. They are simply the best service team in the business. I have never witnessed the integrity this man and the entire team possess. If I could give the More

by Notinterested
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2026

Herb Gordon Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

August 03, 2026

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James was great to work with, worked around my schedule and got me in and out in a couple hours. More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 04, 2026

Herb Gordon Subaru responded

Hi Bob, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 01, 2026

Dealership Rating
Employee Rating

We had a great purchasing experience at Herb Gordon Subaru. Our Brand Specialist James Cooch was very prompt and helpful in answering all of our questions before our purchase, and everyone we encounter More

by frittsra92
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kevin Nunez

Mar 04, 2026

Herb Gordon Subaru responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Herb Gordon Subaru so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 25, 2025

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Low Pressure, high quality. Every interaction at all levels was positive and friendly. From first contact to trade-in and financing everyone was top notch. This was my first Sub More

by Mark&Steph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Roy, Kevin Nunez

Oct 27, 2025

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Subaru!

April 22, 2025

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I have now purchased two Subarus from Herb Gordon and both times it has been nothing but a great customer experience. Even though Herb Gordon is further from my home than other dealerships, I gladly driv More

by JCD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 23, 2025

Herb Gordon Subaru responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

February 06, 2025

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Employee Rating

James Cooch was the nicest salesperson I’ve ever delt with. Mike the manager and Shawn the finance manager were also very pleasant to do business with. I highly recommend doing business with Herb Gordon More

by samkincaid14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 11, 2025

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 26, 2024

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Employee Rating

I had an incredible experience at Herb Gordon. Joe was an incredibly kind and knowledgeable salesman who carefully answered every question we had. We had a fantastic experience with Marc in the fi More

by Auva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Cooch , Marc Dorfman

Oct 27, 2024

Herb Gordon Subaru responded

HI, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Subaru!

June 03, 2024

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I took a long time to decide; and worked with 2 different sales people. Diego was amazing; he is not there anymore. Worked with Mo who is great. Special shout out to Michael Roy who is the General Sales Mana More

by Shiva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 05, 2024

Herb Gordon Subaru responded

Hello Shiva, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 13, 2024

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Employee Rating

Joe was great to work with! I appreciated his transparency and commitment to ensuring that I got the most value for my trade-in. He went above and beyond to make purchasing a ne More

by Fit123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Roy, Joe Cooch , Jim Walker

Jan 15, 2024

Herb Gordon Subaru responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

December 07, 2023

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Employee Rating

Very professional, and they stand behind their word. Highly recommend Herb Gordon Subaru! Ask for Joe, Eddie, Mike, and for service needs Luis! Very knowledgeable, and polite. More

by Madelynn.evans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Sarecky, Mike Sarecky, Joe Cooch , Luis Prada, Jim Walker

Dec 09, 2023

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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