Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I took my car in for an oil change only to discover that it was due for service after waiting and realized it was going to take longer, I requested a loaner. I had the pleasure this time to work with Luis P it was due for service after waiting and realized it was going to take longer, I requested a loaner. I had the pleasure this time to work with Luis Prada in service and he was pleasant, honest and went above and beyond. I also want to give a shout-out to Rodney Rodgers and Harry who has also helped in the past as I wasn't aware I can write a review of my experience. To continuously see staff members happy, no matter who you get, from service to checkout shows that they have an INCREDIBLE leader at the helm who values the importance of its staff and that's why I will continue to return to this dealership. Service is honest, reliable and top notch in the 9 years I've owned my Subaru. More
Muhammad (“Mo”) was easygoing, attentive and helpful. He was knowledgeable about their inventory, car features and the dealer process. I never felt pressured. He made my transition to a new car a plea He was knowledgeable about their inventory, car features and the dealer process. I never felt pressured. He made my transition to a new car a pleasant experience. More
Moe is incredibly professional and patient. Look for him when you go into Herb Gordon. He will get you taken care of. If you want the best, positive and real interaction from a dealership, he i Look for him when you go into Herb Gordon. He will get you taken care of. If you want the best, positive and real interaction from a dealership, he is your guy. More
Dealership has an incredibly friendly and family oriented staff. You always feel welcome walking in staff. You always feel welcome walking in More
Vitaliy took great care on my last visit for a nail in my tire, he went above and beyond to make my experience and wait pleasant. tire, he went above and beyond to make my experience and wait pleasant. More
Can not say enough good things about the service at Herb Gordon and the service advising team. They really take the time to explain what's going on with your vehicle and are willing to work with you on prio Gordon and the service advising team. They really take the time to explain what's going on with your vehicle and are willing to work with you on prioritizing repairs/maintenance to focus and what's needed right now versus what may be able to wait. Repairs are done right the first time and the repairs are done in a time efficient manner. Will no longer bring my car anywhere else. Have worked with Jerell and Vitaliy and they are both awesome. More
I have known Vitally for over 12 years and I truly appreciate his competence and his excellent handling of my request. He is an outstanding employee and an asset to the Organization. I give the highes appreciate his competence and his excellent handling of my request. He is an outstanding employee and an asset to the Organization. I give the highest possible performance review. My best wishes. More
They did everything possible to resolve my issues. No wait time great all around service No wait time great all around service More












