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Herb Gordon Subaru

Silver Spring, MD

4.9
1,657 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3161 Automobile Blvd

Silver Spring, MD

20904

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Showing 1,657 reviews

May 04, 2023

I took my car in for an oil change only to discover that it was due for service after waiting and realized it was going to take longer, I requested a loaner. I had the pleasure this time to work with Luis P More

by Morning66🌻
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerell Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry Price, Luis Prada
Jun 27, 2023 -

Herb Gordon Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Jun 27, 2023 -

Herb Gordon Subaru responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

May 04, 2023

Muhammad (“Mo”) was easygoing, attentive and helpful. He was knowledgeable about their inventory, car features and the dealer process. I never felt pressured. He made my transition to a new car a plea More

by Linda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Dorfman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Muhammed Zeidan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cooch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Herb Gordon Subaru responded

Hi Linda, we're happy you found our staff to be so supportive during your experience here at Herb Gordon Subaru. Our team is available should you require any extra help.

May 03, 2023

Moe is incredibly professional and patient. Look for him when you go into Herb Gordon. He will get you taken care of. If you want the best, positive and real interaction from a dealership, he i More

by GMyun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammed Zeidan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

May 03, 2023

Dealership has an incredibly friendly and family oriented staff. You always feel welcome walking in More

by jamesmatrix1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 02, 2023

Very professional, friendly, and passionate dealership. They never push any packages or services if not necessary. More

by SubaruLover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Prada
Jun 27, 2023 -

Herb Gordon Subaru responded

Hi, thank you so much for your positive comments about Herb Gordon Subaru! We hope you continue to choose us for all your automotive needs! Take care!

May 02, 2023

Great customer service from Marc Lasanta. Good follow up and responsive to questions. Definitely recommend! More

by frcunha
Recommend Dealer
Yes
Employees Worked With
Marc LaSanta
May 02, 2023 -

frcunha responded

See above

May 01, 2023

Vitaliy took great care on my last visit for a nail in my tire, he went above and beyond to make my experience and wait pleasant. More

by Morning66🌻
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2023

Can not say enough good things about the service at Herb Gordon and the service advising team. They really take the time to explain what's going on with your vehicle and are willing to work with you on prio More

by jt247n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerell Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Herb Gordon Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

April 28, 2023

I have known Vitally for over 12 years and I truly appreciate his competence and his excellent handling of my request. He is an outstanding employee and an asset to the Organization. I give the highes More

by ab868@msn.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

April 25, 2023

They did everything possible to resolve my issues. No wait time great all around service More

by Debbucci
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Not sure of young man that assisted Harry but he also introduced me to Alan in sales and Mgr on duty that day, Alan Goldberg, Harry Price
Jun 02, 2023 -

Herb Gordon Subaru responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

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