
Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Scheduled oil change tire rotation, both handled efficiently and courteous Lu. Happy with Herb Gordon always. efficiently and courteous Lu. Happy with Herb Gordon always. More
Great service ! !! Thanks to Mr Victor Reyes and staff at Herb Gordon for their great expertise and outstanding customer care !! Thanks to Mr Victor Reyes and staff at Herb Gordon for their great expertise and outstanding customer care More
Great service overall, the service advisor kept me updated on progress and he was very courteous. updated on progress and he was very courteous. More
Was looking for a new car and wanted to explore Subaru options. Came to Herb Gordon because of good reviews of this location. Scheduled an appointment with Sue Ireland. it was a perfect experience - every options. Came to Herb Gordon because of good reviews of this location. Scheduled an appointment with Sue Ireland. it was a perfect experience - everything on time. Sue was very professional, attentive to my specific car needs, took her time to explain and show me cars. She was an ideal sales specialist who understands and helps in considering options. This location was nice, clean and well kept, everybody was nice and welcoming. I came twice -second time to look at a specific model. Although I ended not buying a Subara because the model I liked was larger than I was looking for (I bought a smaller hatchback hybrid from another maker), my decision was fully based on the model specifications and current Subara's models (and many others - making bigger cars). Sue was truly the best sales representative I have met over few months I was looking at cars. Will definitely be back when will look for new car next time. Will see what Subaru will offer at that time. Will be looking for Sue for sure! More
Shout out and thanks to Herb Gordon's excellent staff- service advisor, Jerell Latham (excellent explanations and communication) and master mechanic Dominic for giving my 2010 Forester new life in 2022 wi service advisor, Jerell Latham (excellent explanations and communication) and master mechanic Dominic for giving my 2010 Forester new life in 2022 with an engine rebuild. Also, wheel bearings front left and fixing the annoying rattle from the dashboard. IF you should need to have major work done, I hope you get a service rep and mechanic as great as mine were. More
The dealership always provides good service. They effectively communicate all the information required to make a decision concerning service. They also make the experience a pleasant one. They effectively communicate all the information required to make a decision concerning service. They also make the experience a pleasant one. More
Thank you so much Muhammed, we had a wonderful experience on getting a new car with you. You're a great sales person. We will recommend you for all our family and friends. Me and my husband are experience on getting a new car with you. You're a great sales person. We will recommend you for all our family and friends. Me and my husband are very grateful to you. Happy New Year's! More
On time; always do thorough work; give helpful information regarding the status of the vehicle; have valuable add on services. information regarding the status of the vehicle; have valuable add on services. More
Vitaliy at Herb Gordon always takes the best care of me and my car when I go in for service. I told him I needed to be out by 11:00 and my car was finished by 10:45. I always feel confident that everythi and my car when I go in for service. I told him I needed to be out by 11:00 and my car was finished by 10:45. I always feel confident that everything is done properly and professionally. Thank you for great customer service!!! Gregory More
The staff in Sales and Service has always been helpful and friendly! Vitaliy, Service Dept, goes above & beyond! and friendly! Vitaliy, Service Dept, goes above & beyond! More