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Herb Gordon Subaru

Silver Spring, MD

4.9
1,640 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3161 Automobile Blvd

Silver Spring, MD

20904

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Showing 1,640 reviews

January 07, 2023

Scheduled oil change tire rotation, both handled efficiently and courteous Lu. Happy with Herb Gordon always. More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2023 -

Herb Gordon Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

January 06, 2023

Great service ! !! Thanks to Mr Victor Reyes and staff at Herb Gordon for their great expertise and outstanding customer care More

by G Marino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Reyes
Jan 07, 2023 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 06, 2023

Great service overall, the service advisor kept me updated on progress and he was very courteous. More

by gypsiefever
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2023 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

January 06, 2023

Was looking for a new car and wanted to explore Subaru options. Came to Herb Gordon because of good reviews of this location. Scheduled an appointment with Sue Ireland. it was a perfect experience - every More

by Tat
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sue Ireland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2023 -

Herb Gordon Subaru responded

Hi Tat, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

January 03, 2023

Shout out and thanks to Herb Gordon's excellent staff- service advisor, Jerell Latham (excellent explanations and communication) and master mechanic Dominic for giving my 2010 Forester new life in 2022 wi More

by TColli0217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerell Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic my amazing mechanic -thanks! Loaner car staff /cashiers -friendly,professional
Jan 05, 2023 -

Herb Gordon Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!

January 03, 2023

The dealership always provides good service. They effectively communicate all the information required to make a decision concerning service. They also make the experience a pleasant one. More

by Dodongvl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Herb Gordon Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

January 03, 2023

Thank you so much Muhammed, we had a wonderful experience on getting a new car with you. You're a great sales person. We will recommend you for all our family and friends. Me and my husband are More

by Strelinha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammed Zeidan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Herb Gordon Subaru responded

Hi Strelinha, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

December 28, 2022

On time; always do thorough work; give helpful information regarding the status of the vehicle; have valuable add on services. More

by Delchat
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 25, 2022

Vitaliy at Herb Gordon always takes the best care of me and my car when I go in for service. I told him I needed to be out by 11:00 and my car was finished by 10:45. I always feel confident that everythi More

by Gregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Herb Gordon Subaru responded

Hi Gregory, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 22, 2022

The staff in Sales and Service has always been helpful and friendly! Vitaliy, Service Dept, goes above & beyond! More

by Katzkids04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2022 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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