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Herb Gordon Subaru
Silver Spring, MD
1,637 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,637 reviews
January 06, 2023
Great service overall, the service advisor kept me updated on progress and he was very courteous. updated on progress and he was very courteous. More
by gypsiefever
Employees Worked With
January 03, 2023
Shout out and thanks to Herb Gordon's excellent staff- service advisor, Jerell Latham (excellent explanations and communication) and master mechanic Dominic for giving my 2010 Forester new life in 2022 wi service advisor, Jerell Latham (excellent explanations and communication) and master mechanic Dominic for giving my 2010 Forester new life in 2022 with an engine rebuild. Also, wheel bearings front left and fixing the annoying rattle from the dashboard. IF you should need to have major work done, I hope you get a service rep and mechanic as great as mine were. More
by TColli0217
Employees Worked With
Other Employees :
Dominic my amazing mechanic -thanks! Loaner car staff /cashiers -friendly,professional
January 03, 2023
The dealership always provides good service. They effectively communicate all the information required to make a decision concerning service. They also make the experience a pleasant one. They effectively communicate all the information required to make a decision concerning service. They also make the experience a pleasant one. More
by Dodongvl
Employees Worked With
January 03, 2023
Thank you so much Muhammed, we had a wonderful experience on getting a new car with you. You're a great sales person. We will recommend you for all our family and friends. Me and my husband are experience on getting a new car with you. You're a great sales person. We will recommend you for all our family and friends. Me and my husband are very grateful to you. Happy New Year's! More
by Strelinha
Employees Worked With
December 28, 2022
On time; always do thorough work; give helpful information regarding the status of the vehicle; have valuable add on services. information regarding the status of the vehicle; have valuable add on services. More
by Delchat
Employees Worked With
December 25, 2022
Vitaliy at Herb Gordon always takes the best care of me and my car when I go in for service. I told him I needed to be out by 11:00 and my car was finished by 10:45. I always feel confident that everythi and my car when I go in for service. I told him I needed to be out by 11:00 and my car was finished by 10:45. I always feel confident that everything is done properly and professionally. Thank you for great customer service!!! Gregory More
by Gregory
Employees Worked With
December 22, 2022
The staff in Sales and Service has always been helpful and friendly! Vitaliy, Service Dept, goes above & beyond! and friendly! Vitaliy, Service Dept, goes above & beyond! More
by Katzkids04
Employees Worked With
December 22, 2022
Bought my 2015 Forrester there and have always trusted them to maintain it properly. They always look after the car needs and do their best to keep costs affordable. As a widow I really appreciate that. them to maintain it properly. They always look after the car needs and do their best to keep costs affordable. As a widow I really appreciate that. More
by Ellis20777Jo
Employees Worked With
December 22, 2022
Very attentive, professional, all repair explanations are clear, honest. Because of that dealership and people working for it I am stuck with Subaru brand clear, honest. Because of that dealership and people working for it I am stuck with Subaru brand More
by asmirnov7
December 17, 2022
I thought the service was excellent, will go back for any future services, thanks Rodney! future services, thanks Rodney! More
by si7review
