Herb Gordon Subaru

Excelente servicio, estoy muy agradecida con el trabajo, muy profesionales. Luis es muy amable y te ayuda muchísimo muy profesionales. Luis es muy amable y te ayuda muchísimo More

My experience at the Herb Gordon Subaru Service Department was totally positive, from the very beginning. I felt valued as a customer. The service department is well-organized. My Service Advisor, Department was totally positive, from the very beginning. I felt valued as a customer. The service department is well-organized. My Service Advisor, Luis Prada, ensured that the service needs of my car were identified and addressed. He very clearly explained what had been done to my car and what upcoming service would be needed and when. Plus, he was extremely pleasant. Based on my experience at Herb Gordon Subaru’s service department, I will bring my car to them anytime service is needed. More

On July 8th, 2022, Friday, Rodney Rogers and Vitaliy Khlebnikov were very courteous, polite, friendly, and helpful in proving me with excellent customer care when it came to servicing my car with the Khlebnikov were very courteous, polite, friendly, and helpful in proving me with excellent customer care when it came to servicing my car with the right parts, service, and care. -Vanessa- (Silver Spring) More

I like the services here very much because the work is done very thorough and the waiting time is acceptable for the express service. In addition, the person handles my request very polite and explain thi done very thorough and the waiting time is acceptable for the express service. In addition, the person handles my request very polite and explain things very clearly. Good job! Keep going! More

Excellent service from start to finish. I would like to say my Service Advisor Mr. Luis Prada really took good care of me and my Subaru Outback. Thank you so much!!! I would like to say my Service Advisor Mr. Luis Prada really took good care of me and my Subaru Outback. Thank you so much!!! More

I’ve always had a positive experience here. Everyone is very friendly and work has been done on time. Very pleasant waiting area. Everyone is very friendly and work has been done on time. Very pleasant waiting area. More

Friendly and professional service staff. The estimated wait time was accurate. The waiting area was clean and comfortable. The estimated wait time was accurate. The waiting area was clean and comfortable. More

Michael is great he always makes sure my car is in good hands and tip top shape hands and tip top shape More

Luis did a fabulous job sharing information about the service recommendations for my car. He made an extra effort to make sure I didn't feel that he was being pushy and explained the long-term benefit of service recommendations for my car. He made an extra effort to make sure I didn't feel that he was being pushy and explained the long-term benefit of addressing the issues presented sooner rather than later. Then, he left me to make a decision that worked for me. I appreciate this approach immensely. More

I was treated like an intelligent human being, which, as a woman, is rare at other brand's dealerships, but pleasantly common among Subaru. The work to my outback was completed quickly and explained thoroug a woman, is rare at other brand's dealerships, but pleasantly common among Subaru. The work to my outback was completed quickly and explained thoroughly. More