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Herb Gordon Subaru

Silver Spring, MD

4.9
1,692 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3161 Automobile Blvd

Silver Spring, MD

20904

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Showing 1,692 reviews

December 02, 2022

Fast, polite honest. Does great work. Employees are knowledgeable and care about customer service and experience. More

by CBlair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Herb Gordon Subaru responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 01, 2022

One reason I bought two new Subarus at Herb Gordan is the quality of the service department. More

by Happy Subaru Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

November 26, 2022

This dealership has a service department that completes work as promised and in a timely manner. More

by RW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

November 24, 2022

Service advisor, Vitaliy Khlebnikov, was very pleasant to work with. Great customer service, courteous, kind and thorough with his work. The time it took quick and according to the schedule. Very pleased wit More

by Honeybee53123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 24, 2022

Efficient, courteous service. Have used them for service for my two Subarus and purchased our last vehicle there. Customer service has improved over time. More

by mgstalcup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Hanscom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

November 18, 2022

Me. Goodman- was honest but clearly cares about your vehicle and your wallet. Thank you . More

by ssnead2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
Nov 23, 2022 -

Herb Gordon Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Herb Gordon Subaru. We hope you continue to choose us for all your automotive needs! Take care!

November 16, 2022

I have now had my Subaru Crosstrek for 18 months. From the very beginning of my sales experience with Angelo Ojeda to the multiple service visit encounters with Rodney Rogers, I could not be a more s More

by GijiMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Herb Gordon Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Herb Gordon Subaru. We hope you continue to choose us for all your automotive needs! Take care!

November 15, 2022

After my 7 year relationship with Herb Gordon Subaru, my feelings are still the same. I love everything about this dealership. My car always leaves happy and healthy and it’s NEVER a hassle. I’ve come in wi More

by Carlybeth.Docca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Herb Gordon Subaru responded

Hi Carlybeth, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 10, 2022

Friendly staff. They try to find and correct the issue you might be having. Providing loaner cars so you don’t have to wait are also a plus! More

by Pattyvelloso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Herb Gordon Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the staff here at Herb Gordon Subaru! We hope you continue to choose us for all your automotive needs! Take care!

November 10, 2022

Been a satisfied customer for almost 20 years. Very lucky to have had great service advisors all those years, but I'm especially happy to have Harry Price as my service advisor for at least 5 yea More

by Rob Lance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Ireland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry Price
Nov 16, 2022 -

Herb Gordon Subaru responded

Hi Rob, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

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