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Herb Gordon Subaru
Silver Spring, MD
1,637 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,637 reviews
June 28, 2022
Michael Goodman was OUTSTANDING. He was a real pleasure to deal with. He took great care of my service requirement and was exceedingly cordial to interact with. He is a terrific guy He was a real pleasure to deal with. He took great care of my service requirement and was exceedingly cordial to interact with. He is a terrific guy and Herb Gordon Subaru is lucky to have him. Thank you Mike! More
by Marcjbloom57
Employees Worked With
June 27, 2022
The service is great. Herb Gordon Subaru is quick, efficient, and they explain everything to you. I appreciate their great service. Herb Gordon Subaru is quick, efficient, and they explain everything to you. I appreciate their great service. More
by Lynne
Employees Worked With
Luis Prada
June 26, 2022
Best service price by comparison to the dealership from which I purchased the vehicle. I received 3 services one of which was an oil change for less than the price of just an oil change from the original S which I purchased the vehicle. I received 3 services one of which was an oil change for less than the price of just an oil change from the original Subaru dealership. The entire staff was wonderful including those reps who were not even assisting with my service. More
by Donwms
Employees Worked With
Micheal Sarecky , Luis Prada
June 23, 2022
Fast and efficient express service . Always happy when I leave! Employees are polite and rates are competitive and fair. I bought my car here and have always returned for service! Always happy when I leave! Employees are polite and rates are competitive and fair. I bought my car here and have always returned for service! More
by Lavrin
Employees Worked With
Luis Prada
June 22, 2022
I’ve had a number of repairs done to my 2012 Subaru at Herb Gordon. Herb Gordon. More
by AGS
Employees Worked With
June 22, 2022
Very pleased with my car service today. Ken made sure all was taken care of and was finished earlier than expected. Ken made sure all was taken care of and was finished earlier than expected. More
by P
Employees Worked With
June 19, 2022
Due to an extremely unfortunate experience with another Subaru dealership in Maryland, we bought a new Outback in February of 2022. We had an excellent experience with the sales team, and a few weeks ago b Subaru dealership in Maryland, we bought a new Outback in February of 2022. We had an excellent experience with the sales team, and a few weeks ago brought our new car in for its very first service. We were blown away! Mike Goodman walked us through every step of the service, gave us discounts on some of the initial items, and was personable, knowledgeable, and forthright. I had lovely conversations with several other members of the service team while I waited for my car to be completed, and I was also given permission to bring my small dog to the dealership as we were coming directly from the vet. We were excessively pleased with both the quality, efficiency, and pricing of our service and cannot wait to bring our car here in the future. We also hope to bring our 2011 Subaru in for service, so that we may never have to return to other Subaru dealerships in the area that have shown their true colors. More
by RNBuer
