Herb Gordon Subaru

As always, service was wonderful, everyone courteous, and that is why I continue to make the 40 mile trip to get service done. I will continue to make that drive. that is why I continue to make the 40 mile trip to get service done. I will continue to make that drive. More

The staff is consistently pleasant, helpful, professional and kind. The service work is well and efficiently done. I usually wait for my car instead of dropping it off. The waiting area is spacious and quiet and kind. The service work is well and efficiently done. I usually wait for my car instead of dropping it off. The waiting area is spacious and quiet. There are plenty of empty chairs and lots of hand sanitizer available, too! More

I showed up the wrong day for my appointment and, as busy as they were, they took me and my car was serviced! Thank you! as they were, they took me and my car was serviced! Thank you! More

Exceptional Service by Herb Gordon. The Service Advisors know Subaru cars and provide accurate advice on the maintenance. All questions are answered and the advice is designed to keep the Subaru in dependab know Subaru cars and provide accurate advice on the maintenance. All questions are answered and the advice is designed to keep the Subaru in dependable condition. Quality service at a reasonable price is the reason continue to bring my Subaru to Herb Gordon. More

I brought my car to the dealer for more complex issues and oversight even though the prices are higher than other services providers. The loaner car cut off numerous times. That was a dangerous situatio and oversight even though the prices are higher than other services providers. The loaner car cut off numerous times. That was a dangerous situation several times and almost resulted in several accidents. Why did that happen? More

Excellent service, very profesional. Good discount, I Excellent service, very profesional. Good discount, I consider the waiting time to be adequate. Very organized, good communication. I would recommen Excellent service, very profesional. Good discount, I consider the waiting time to be adequate. Very organized, good communication. I would recommend the service to my family and friends More

The service provided was outstanding. We were grateful for the safe environment and for the dignified, respectful courtesy shown by the agent. He was perhaps the best customer service rep that we have enc for the safe environment and for the dignified, respectful courtesy shown by the agent. He was perhaps the best customer service rep that we have encountered. More

Eddie,Many thanks for your quick response to my need for Eddie, Many thanks for your quick response to my need for a renewal of our temporary tag. I realize that the COVID epidemic has caused many delays i Eddie, Many thanks for your quick response to my need for a renewal of our temporary tag. I realize that the COVID epidemic has caused many delays in processing paperwork, particularly titles and registrations. Your understanding of our unique out-of-state situation was greatly appreciated. We look forward to trouble free travels in our beautiful new Ascent. Over the years we have purchased five new cars from Herb Gordon dealerships, two of which from Herb Gordon Subaru. We will continue to be loyal customers thanks to your help and understanding. Best regards, Patrick P. More

Superb service. Listens to issues, sends reminders, service rep is knowledgeable and takes your concerns and questions and responds and takes care of them, timely work, work done correctly service rep is knowledgeable and takes your concerns and questions and responds and takes care of them, timely work, work done correctly More

I cannot say enough great things about the service department (especially Vitaliy). They consistently exceed my expectations. They have turned a very stressful situation into a wonderful experience. department (especially Vitaliy). They consistently exceed my expectations. They have turned a very stressful situation into a wonderful experience. More