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Herb Gordon Subaru

Silver Spring, MD

4.9
1,640 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3161 Automobile Blvd

Silver Spring, MD

20904

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Showing 1,640 reviews

April 06, 2021

While visiting from NC my warning lights came on that I had no EyeSight/service engine. Found Herb Gordon searching on my phone and the service department was very accommodating and friendly, taking care More

by smbaxter1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 06, 2021

Everything was fast and smooth thanks to Rodney! He never disappoints 10/10 service!!! Makes sure I’m in and out in a timely manner. More

by Jose G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Herb Gordon Subaru responded

Hi Jose, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 03, 2021

My appointment was honored right on time. Plus finished service sooner than expected. Very friendly service department. Great free coffee plus they kept me constantly informed. More

by Senior Starbucks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Price
Apr 04, 2021 -

Herb Gordon Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 01, 2021

Very good experience with 1 yr. maintenance. Service Advisor, Rob Jackson was friendly, helpful and very efficient. Work was done well and on time - just as predicted. More

by Rvd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Jackson
Apr 02, 2021 -

Herb Gordon Subaru responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

March 31, 2021

The Staff Here are great. Always professional, knowledgeable, and friendly. Always helpful, too, whether I am buying a car or asking questions about repairs or service. Would highly recommend them More

by Ddsmolas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Dorfman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sarecky, Robert Jackson
Apr 02, 2021 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks for the recommendation, and have an amazing day!

March 31, 2021

Gary was fantastic! We had spent the last few days looking for a good used car when we came across a used Pathfinder at Herb Gordon Subaru. We came across some sales staff at other dealerships that w More

by diorio7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Dorfman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grace
Apr 02, 2021 -

Herb Gordon Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 31, 2021

I highly recommend Herb Gordon Subaru. They are friendly and always look out for my best interest. I will be buying from them again, no doubt! More

by ShilahMarks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Herb Gordon Subaru responded

Hello Shilahmarks, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks for the recommendation, and have an amazing day!

March 31, 2021

Herb Gordon regionally is highly rateed, reason I have always preferred them. I am rating people I have contacted, but Debbie Colt at last visit. More

by Jon Faye
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Colt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Thompson
Apr 02, 2021 -

Herb Gordon Subaru responded

Hi Jon, thank you so much for your positive comments about Herb Gordon Subaru! We hope to be of service to you again! Take care!

March 30, 2021

Mr. Nick goes above and beyond in doing his job as a sales consultant. He offers business with sincerity. He is patient and attentive with my every questions especially in my case as a first time driver More

by ErinRN
Recommend Dealer
Yes
Employees Worked With
Nick Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Herb Gordon Subaru responded

Hello, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out! Have a great day!

March 29, 2021

I’ve always taken my 2014 forester back to the dealer for service. The only thing is that I find it to be a bit pricey. But the service is so good that I keep going back. These last few bills have been pr More

by Minjee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Jackson
Mar 30, 2021 -

Herb Gordon Subaru responded

Hello Minjee, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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