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Herb Gordon Subaru - Service Center

Silver Spring, MD

5.0
1,153 Reviews

1,153 Reviews of Herb Gordon Subaru - Service Center

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February 03, 2024

The service was quick. The personnel were friendly and professional. I will continue to have my car serviced here. More

by Linda
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Herb Gordon Subaru responded

Linda, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 02, 2024

Vitaliy is very good. I highly recommend him for service and maintenance. He always knows what I need. More

by Lahari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Herb Gordon Subaru responded

Hi Lahari, we're happy to hear you had such a positive experience with our team! Our team is available should you require any extra help.

February 02, 2024

Every one at Herb Gordon Subaru service center works hard to go the extra mile for their customers. More

by Sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Carey
Feb 04, 2024 -

Herb Gordon Subaru responded

Hi Sherry, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.

January 31, 2024

Great staff. Friendly and professional services. Good facilities with yummy snacks and free wifi. Highly recommended! More

by T W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 29, 2024

Great service. Vitality helped me out and get me in and out in no time. More

by dom.lescinskas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 27, 2024

I highly recommend Michael Goodman as a service advisor! He is kind, caring and goes out of his way to help you take care of your subaru. He and Michael Roy took care of an issue for me that the Subaru War More

by beckybell2355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2024 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

January 23, 2024

Great friendly and experienced staff and great service and service recommendations. Trust their guidance and workmanship completely More

by Jammer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Herb Gordon Subaru responded

Hi Jammer, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

January 23, 2024

When I visit Herb Gordon, I work with Vitalley as my manager. He is a wonderful person to work with. Easy and accurate. He will take care of you and make sure you are in and out quick. More

by Fsohrabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 22, 2024

They performed maintenance items I wanted done in a professional manner and all done correctly More

by robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Herb Gordon Subaru responded

Hi Robert, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 22, 2024

Excellent dealership: I go out of my way to come here even after moving away. Efficient, friendly service with clear communication. Nice waiting area. More

by CrosstrekOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Herb Gordon Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

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