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Herb Gordon Subaru - Service Center

Silver Spring, MD

5.0
1,153 Reviews

1,153 Reviews of Herb Gordon Subaru - Service Center

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June 30, 2023

I’ve been coming to this dealership for years and their customer service is getting better and better, highly recommended this dealership for cars and services. More

by SubaruLover
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thanks again for the recommendation, and have an amazing day!

June 27, 2023

Everyone is very professional. My service person, Rodney Rodgers has taken care of my car since 2019. He is truly a great asset to the company. He is polite and has a wealth of kno More

by Eileen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Herb Gordon Subaru responded

Hi Eileen, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 24, 2023

Needed to change out all 4 tires at the last minute. Was very accommodating. Have taken my car here since 2017 and service has always been great. Honest and reliable. More

by dygaul
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Herb Gordon Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

June 23, 2023

Clean dealership with friendly, capable staff. Sales and service departments are excellent and customer focused. We bought our second car from this dealership because the experience with the servi More

by maeisenberg
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sue Ireland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 23, 2023

Michael Goodman is the best. He is so helpful, patient, and nice. He goes the extra mile to be of service. Terrific! More

by hilsen2tux
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 21, 2023

Luis does a great job taking care of my Forester—keeps an eye out for what needs work, what can wait, explains everything thoroughly and thoughtfully. More

by Akolb
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luis Prada
Jun 28, 2023 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 21, 2023

Vitaly and his team always provide excellent service and go out of their way to ensure that your visit goes smoothly and that you understand everything that is going on. More

by cdwhit
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marc Dorfman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Ireland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 17, 2023

Always a pleasure. Informative and accommodating. The work done on my Subaru Outback has always been top-notch. More

by mhns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alma Auza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 10, 2023

Good service, clean facilities, friendly staff, would recommend this dealership and service center to anyone. More

by ajwodbdjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 10, 2023

All the staff are friendly. It’s always easy to book an appointment, and service is fast. More

by Ctmpham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Prada
Jun 28, 2023 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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