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Herb Gordon Subaru - Service Center

Silver Spring, MD

5.0
1,153 Reviews

1,153 Reviews of Herb Gordon Subaru - Service Center

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December 09, 2022

Excellent service, friendly, fast, and there is a quiet lounge to work in if needed. More

by smilton18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Price
Dec 12, 2022 -

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

December 09, 2022

Thank you as always Vitaliy! Accommodated my schedule and was able to get my Subaru serviced and on my way ahead of time. More

by danielshimelis@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Herb Gordon Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

December 08, 2022

This is the best dealership I've ever encountered. I have a pleasant experience everytime. Their logistics are smooth from start to finish, they're communicative, and I feel like I can trust them no More

by SubaruOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Price
Dec 10, 2022 -

Herb Gordon Subaru responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 08, 2022

The service at Herb Gordon Subaru is outstanding. They greet you as you come and make sure you are comfortable during the wait. I felt like my oil change was very quick. More

by Jonny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Sarecky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerell Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry Price, Shawn Hirsch, Luis Prada
Dec 12, 2022 -

Herb Gordon Subaru responded

Hi Jonny, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

December 06, 2022

Vitaly and staff are super professionals. They get the job done quickly and efficiently. Could not have a better group taking care of business! Service is impeccable. More

by lafitz2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 06, 2022

Luis went above and beyond for me- I’ve been having some difficulties with my car’s battery and have visited the dealership a few times because of it. Luis was communicative, kind, and eager to figure what More

by lfritz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Prada
Dec 08, 2022 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 05, 2022

Michael Goodman is a good man! I like this dealership and their service! Good prices and good quality More

by astridmarley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Herb Gordon Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 02, 2022

Fast, polite honest. Does great work. Employees are knowledgeable and care about customer service and experience. More

by CBlair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Herb Gordon Subaru responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 01, 2022

One reason I bought two new Subarus at Herb Gordan is the quality of the service department. More

by Happy Subaru Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

November 26, 2022

This dealership has a service department that completes work as promised and in a timely manner. More

by RW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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