Herb Gordon Subaru - Service Center

Excellent service every time I’m here. They are friendly and explain everything they will do, never upwelling and always erring on the side of caution. Michael keeps things light hearted. They are friendly and explain everything they will do, never upwelling and always erring on the side of caution. Michael keeps things light hearted. My wife and I will continue coming here for all service needs, small or large. More

First time customer here - have to say, I was really impressed by the attention to detail, customer service, and follow up. It was refreshing to find a dealer that really makes the effort to put the cus impressed by the attention to detail, customer service, and follow up. It was refreshing to find a dealer that really makes the effort to put the customer first. Will definitely be back. More

This dealership is always responsive BUT the best part of the dealership is the customer service. Mr. Rodney Rogers has provided absolutely wonderful customer service for me at each visit. He truly cares ab the dealership is the customer service. Mr. Rodney Rogers has provided absolutely wonderful customer service for me at each visit. He truly cares about his customers and always takes the extra step to ensure everything is as it should be! Herb Gordon Subaru should be extremely proud of Mr. Rogers’ excellent customer service and extensive knowledge about the product and his clients! He’s the best! More

I got great service! Friendly employees and fair prices. Look forward to returning in the future. Friendly employees and fair prices. Look forward to returning in the future. More

This dealership has proven themselves time and time again. Excellent service as always. Quick and efficient. again. Excellent service as always. Quick and efficient. More

Staff (especially Harry) is knowledgeable and helpful. He is a good listener, approachable and responsive to my issue. He is a good listener, approachable and responsive to my issue. More

Mr. Goodman is the epitome of Subaru USA. This is an overdue review but not our first rodeo as we have had a few generations of Subaru. All good outcome and service with Herb Gordon. Our latest adve overdue review but not our first rodeo as we have had a few generations of Subaru. All good outcome and service with Herb Gordon. Our latest adventure: over 200K miles on an 2006 limited. We had an issue with our brake lines (corrosion). Mr. Goodman went to bat for us with Subaru to have all new lines installed - billed directly to Subaru at NO expense to us. even a new loaner was provided. Wow. THank you, Herb Gordon. Needless to say all our vehicles will be purchased from this dealership. Good dealership, even better people working there ! More

My family had an amazing experience at Herb Gordon Subaru and would strongly recommend their services. Our Subaru Outback broke down on 495 travelling from New Jersey to South Carolina on vacation. We encoun and would strongly recommend their services. Our Subaru Outback broke down on 495 travelling from New Jersey to South Carolina on vacation. We encountered the warmest, friendliest service one could hope for in a tough predicament. Michael Goodman, Ken Hanscom, Luis and Debbie, to name just a few, went above and beyond with their help for our family. Thank you Herb Gordon Subaru! More

I had a wonderful experience. Michael Goodman was an amazing service advisor. Extremely friendly and helpful. 10/10 will be back. Michael Goodman was an amazing service advisor. Extremely friendly and helpful. 10/10 will be back. More

Everyone at this dealership treats people with respect and service. My customer manager Harry has always been very attentive and communicative. and service. My customer manager Harry has always been very attentive and communicative. More