Herb Gordon Subaru - Service Center
Silver Spring, MD
1,155 Reviews of Herb Gordon Subaru - Service Center
Great people, outstanding selection. Purchased a car here several years ago and close to buying another due in large part to the knowledgeable and caring salespeople. several years ago and close to buying another due in large part to the knowledgeable and caring salespeople. More
Excellent service department that has kept our cars in shape for several years now. We never hesitate to come back. Planning on buying another Subaru from them soon. shape for several years now. We never hesitate to come back. Planning on buying another Subaru from them soon. More
The service department is always courteous, speedy and give suggestions when necessary. The waiting area is perfect to continue working while I wait. All of the above, keeps me returning to this particul give suggestions when necessary. The waiting area is perfect to continue working while I wait. All of the above, keeps me returning to this particular Subaru. More
Herb Gordon Subaru is the best and most professional dealership I have ever dealt with. I recommend them very highly.This is my first Subaru and I love it! dealership I have ever dealt with. I recommend them very highly.This is my first Subaru and I love it! More
Vitaliy has been my team leader for years and he knows how to calm my anxiety when my car needs work. He keeps in touch, giving me updates from start to finish. His customer service skills are excellent a how to calm my anxiety when my car needs work. He keeps in touch, giving me updates from start to finish. His customer service skills are excellent and I look forward to seeing him when my car needs service. More
been a satisfied customer of sales and service depts for over 10 years. Vitally is my go-to guy - never a less than excellent service experience - accommodating and communicative. over 10 years. Vitally is my go-to guy - never a less than excellent service experience - accommodating and communicative. More
Michael Goodman the Service Advisor was excellent! Very straightforward and did exactly what he said he would do. He also had the car ready when he said. straightforward and did exactly what he said he would do. He also had the car ready when he said. More
Thorough and fast service. Complete front and rear brake service done quickly and at a competitive price. Waiting facility comfortable with work space and wifi to make the most of wait time. Service rep was service done quickly and at a competitive price. Waiting facility comfortable with work space and wifi to make the most of wait time. Service rep was personable and did not try to up sell any services. More
Needed an oil change and a brake light replacement and it could’ve have been easier! Thank you so much to Michael, especially! Was extremely helpful and funny! could’ve have been easier! Thank you so much to Michael, especially! Was extremely helpful and funny! More
Vitaliy has been absolutely phenomenal on his customer service! He always keeps me inform of what my car needs which is nice. He is always very welcoming & friendly. I always look forward to Vitaliy whe service! He always keeps me inform of what my car needs which is nice. He is always very welcoming & friendly. I always look forward to Vitaliy when i come in for service. More