Herb Gordon Subaru - Service Center

Great Service We travel an hour to use this service center for our Subaru. We purchased our car from this dealership and found Herb Gordon to be honest and upfront We travel an hour to use this service center for our Subaru. We purchased our car from this dealership and found Herb Gordon to be honest and upfront. Im always impressed by the service centers thorough assessment of our car and trust the service they provide. Michael Goodman was a pleasure to work with. He was able to meet our scheduling needs, explained services clearly and provided top notch customer service. I wish I lived closer to Herb Gordon, but it's worth the trek for this type of reliable service and customer care. More

great service team rodney in the service dept & anna @ check out are the best team!! i had a 3 hour repair - and didn’t even mind waiting :). they kept me posted through rodney in the service dept & anna @ check out are the best team!! i had a 3 hour repair - and didn’t even mind waiting :). they kept me posted through all of maintenance, recalls & repairs. anna was the kindest at check out... i had a great experience!! More

Great service every time! I hate spending money, but I love this place and the service they provide. I always leave feeling safer and more secure. I don’t take my car anywhere I hate spending money, but I love this place and the service they provide. I always leave feeling safer and more secure. I don’t take my car anywhere else! More

Courteous, Professional! Service, Vitaliy Khlebnikov, representative was extremely professional & courteous. I would most definitely recommend this dealership, vehicle servic Service, Vitaliy Khlebnikov, representative was extremely professional & courteous. I would most definitely recommend this dealership, vehicle service to anyone in the market to purchase a Subaru. More

Absolutely no regrets purchasing my vehicle here! I’m a young college student with no knowledge whatsoever about cars and how they function. I’m always skeptical about taking my car to any corner mom I’m a young college student with no knowledge whatsoever about cars and how they function. I’m always skeptical about taking my car to any corner mom and pop car shop because I’ve had my fair share of awful experiences. When I walk into Herb Garden I instantly feel confident and secure that my car is in good hands. I always request Michael Goodman. He is my go-to guy. He ensures that we’re on the same page. He never fails to thoroughly explain the mechanics of my car and how the insides work together- always takes good care of me and my Subaru! More

Very helpful and professional Vitaliy was very professional and helpful. Over the phone he gave a fast quote and set up an appointment. Everything went as planned for the price we Vitaliy was very professional and helpful. Over the phone he gave a fast quote and set up an appointment. Everything went as planned for the price we agreed and at the time we discussed. No complaints More

Very friendly and always does a great job! Everyone is very friendly and attentive! Michael always makes sure everything goes smoothly. I live in Timonium but come to this location because for Everyone is very friendly and attentive! Michael always makes sure everything goes smoothly. I live in Timonium but come to this location because for the amazing service! More

Amazing Service!! Vitaliy is the BEST. I used to live by Herb Gordon Subaru and even since moving two states away I still bring my car to get serviced here when I’m vis Vitaliy is the BEST. I used to live by Herb Gordon Subaru and even since moving two states away I still bring my car to get serviced here when I’m visiting family. Vitaliy, Ken and Bob and their teams always take excellent care of me and my cars. Service is so great my family also has their cars serviced there as well. We’ve built an amazing relationship with the senior level staff over the last 11 years and will always continue to trust their service in the future. You can’t beat the no nonsense and great services. :-) More

Great Service! Rodney and Claudia are very professional and through. 100% customer focused. While our vehicle was serviced, we received a rental and took in a movie. Rodney and Claudia are very professional and through. 100% customer focused. While our vehicle was serviced, we received a rental and took in a movie. 😃 More

First time visit First time coming to this dealership. Just needed an oil change. It was quick and pleasant. Vitaliy answered my questions and was very welcoming. I wi First time coming to this dealership. Just needed an oil change. It was quick and pleasant. Vitaliy answered my questions and was very welcoming. I will definitely be using them in the future. More