Heritage Cadillac

Impechable service and care Called late in the day (after 4PM) to advise Burrell of service messages that displayed in the DIC. He told me to come right over and would wait for m Called late in the day (after 4PM) to advise Burrell of service messages that displayed in the DIC. He told me to come right over and would wait for me. He set me up with a loaner and took care of everything. Once again great service from Burrell. He really make bringing the car in for service seamless. More

A Blessing Thank you Fran for making the purchase of our new vehicle a success! We appreciate your efforts & hard work to get the deal done. You were very helpf Thank you Fran for making the purchase of our new vehicle a success! We appreciate your efforts & hard work to get the deal done. You were very helpful in getting us the most for our trade in and following up on any questions we had. You’re awesome. More

Happy Wisconsin Customers!! We had a great experience at Heritage Cadillac with our salesperson, Fran. She came in on her day off, greeted us with a warm smile and had our vehicl We had a great experience at Heritage Cadillac with our salesperson, Fran. She came in on her day off, greeted us with a warm smile and had our vehicle warm and ready for us to take a test drive. She was not overbearing, was concerned about our comfort and was very knowledgeable. She was the first salesperson that we have felt totally comfortable with.. She was down to earth and very easy to do business with. We would highly recommend Fran and Heritage Cadillac to all of our friends. Thank you for the great experience. More

Another great experience Heritage Cadillac consistently exceeds expectations. Brought my 2019 Cadillac in for my first oil change and tire rotation. From arrival at their cl Heritage Cadillac consistently exceeds expectations. Brought my 2019 Cadillac in for my first oil change and tire rotation. From arrival at their clean service center to departure, everyone was friendly and professional. The waiting room is stocked with snacks, water and coffee. There is a tv plus interesting current magazines. The car was ready in less than the anticipated time. Nice people to do business with from buying, leasing and service. More

great Mike made sure loaner was ready for recommended maintenance. He even took care of CUE even if it was not scheduled that day. Took care of discount too Mike made sure loaner was ready for recommended maintenance. He even took care of CUE even if it was not scheduled that day. Took care of discount too. More

Big Thanks to Joe Ignoffo I had a very positive experience with Heritage Cadillac. Walking into Heritage, I had a very specific "ask" for my sales professional, Joe Ignoffo. I had a very positive experience with Heritage Cadillac. Walking into Heritage, I had a very specific "ask" for my sales professional, Joe Ignoffo... who listened to me, any delivered on my needs. Definitely will recommend to anyone looking for great service and honest consultation on leasing one of the ever improving Cadillac products that continue to come out. Unfortunately, Cadillac has decided to no longer provide complementary maintenance services to its cars under warranty and lease, but that is not the dealership's fault. It's also unfortunate that the lack of warranty and service coverage comes with a third party additional (and expensive) warranty sales pitch at the checkout desk (that borders on threatening)... but other than that I could not ask for a better experience. More

Overall great experience. . Chris Halley, service consultant is excellent. He had not seen me for about a year and made me feel right at home when I arrived. He keep me aware o Chris Halley, service consultant is excellent. He had not seen me for about a year and made me feel right at home when I arrived. He keep me aware of the status of my car throughout the entire time I my car was there. He is an outstanding member of the Heritage team!! More

Great Salesman was very helpful and courteous. Finance manger was just as good. All the way to the checkout was a fantastic experience. Thank you so much. Salesman was very helpful and courteous. Finance manger was just as good. All the way to the checkout was a fantastic experience. Thank you so much. More

Fantastic; Awesome Daren is simply the best in every way! He's extremely professional, knowledgeable, kind, friendly and honest. I cannot imagine buying/leasing a Cadi Daren is simply the best in every way! He's extremely professional, knowledgeable, kind, friendly and honest. I cannot imagine buying/leasing a Cadillac from anyone else. I shall continue recommending my friends and relatives to Daren as I know he will take care of them; without any question or reservation. And, Chris in service was great to work with. Our vehicle was serviced quickly and thoroughly. And it was returned clean. More

Purchased a 2019 Cadillac This was my third purchase from this sales person, Ernie Gutierrez., and he has done more then I could ask for in several different ways This was my third purchase from this sales person, Ernie Gutierrez., and he has done more then I could ask for in several different ways More