Heritage Chrysler Dodge Jeep Ram Owings Mills

This was my first car buying experience and Alex made it really easy. He worked night and day to get Finance all the information they needed from me and assure that I would be getting a good deal. Alex was really easy. He worked night and day to get Finance all the information they needed from me and assure that I would be getting a good deal. Alex was super friendly and seemed authentically happy for me when I got approved. Although I'm sure I wasn't, Alex made me feel like I was his only customer and only priority. He and Lorraine both stayed until 10:00 at night to finish my deal and never let on that they were tired or would rather be somewhere else. I will most assuredly come back to this dealership when I am ready to trade-in and will be recommending it to as many people who will listen to me in the meantime : ) Thank you! More

Hi, I am very excited about my brand new wrangler, I am please with the whole process the staff was very friendly and polite. They did everything in their power to assist me and my husband with this please with the whole process the staff was very friendly and polite. They did everything in their power to assist me and my husband with this purchase and loan. More

Overall experience was very good. Everyone was very helpful and friend. Warren did a great job working with me to come to a number everyone would be happy with. Very knowledgeable and I would recommend helpful and friend. Warren did a great job working with me to come to a number everyone would be happy with. Very knowledgeable and I would recommend Heritage to anyone looking to buy a Jeep. I'll be back for my next vehicle. More

Drove an hour to this dealership due to the very competitive pricing. Russell was extremely nice the three times I drove there to check out vehicles on the lot. After I purchased my new truck ther competitive pricing. Russell was extremely nice the three times I drove there to check out vehicles on the lot. After I purchased my new truck there was an issue with it but they went out of there way to fix the problem and make sure I was happy with the end result. I would recommend this dealer to anyone in the area. More

This was the best experience I ever had!! My salesman bent over backwards to make me happy and put me in the vehicle of my choice. I would recommend this dealership and salesman to all my family and fri bent over backwards to make me happy and put me in the vehicle of my choice. I would recommend this dealership and salesman to all my family and friends. More

I wanted to rate the salesperson as highly as possible,he worked with me to get the best price I could get.He worked with my wife and I to make sure we where both happy with the transaction. worked with me to get the best price I could get.He worked with my wife and I to make sure we where both happy with the transaction. More

Warren has been a pleasure to work with. He has taken extra steps to assist me in my time of need. He has always be pleasant and very informative of what i needed to do to help him help me. Warren is ver extra steps to assist me in my time of need. He has always be pleasant and very informative of what i needed to do to help him help me. Warren is very compationate about his job and seems to love helping his customers. If i had to, i would refer business to heritave and inform them to request for warren because customer satisfaction is guaranteed. More

I was searching for a Jeep Grand Cherokee and reviewed available inventory and prices within a 200 mile radius of my home in suburban Philadelphia. I found the best price from Heritage, finding that I co available inventory and prices within a 200 mile radius of my home in suburban Philadelphia. I found the best price from Heritage, finding that I could purchase a just new 2012 for just about what other dealers wanted for a comparably equipped left over 2011. I also checked prices on Consumer Report and found Heritage lower than the "best dels" in my area. Before making the 2 hour drive I even called a dealer in my area to see if they could match the price and they would not. Once I arrived Jay was very good to work with. Knowledgeable, no hassle, no pressure, friendly and accomodating. Jay even picked me up from a nearby rental car drop location when I came down to get my vehicle. More

Ed Still at Heritage Dodge was the nicest person to work with. I stumbled across this dealership while looking for a used Jeep online. When I arrived everyone was very helpful and found the Jeep I inquired with. I stumbled across this dealership while looking for a used Jeep online. When I arrived everyone was very helpful and found the Jeep I inquired about quickly. The Jeep I test drove wasn't exactly what I was looking for, but Ed quickly found the perfect Jeep for me. The service at Heritage is amazing and the people who work there are genuinely nice. I would recommend this dealership to anyone, especially women who are shopping alone. I went by myself and was treated with respect and no one questioned my ability to purchase the Jeep or to make decisions without a significant other accompanying me, something I ran into with other dealers. Overall a great experience with Ed and Heritage Dodge. More

My boyfriend purchased a new car in March 2011 from Ed Still at this dealership, & it was a fantastic and easy transaction (no pressure, which is rare for car dealerships!). We felt so comfortable that w Still at this dealership, & it was a fantastic and easy transaction (no pressure, which is rare for car dealerships!). We felt so comfortable that we swore we would come back when I needed a car. I just bought a used car from Ed Still this weekend & the transaction was pleasant & pressure-free again. I need some service attention on the car, but I assume that will go just as great as everything else has at this dealer. HIGHLY RECOMMENDED!! More