Heritage Chrysler Dodge Jeep Ram Owings Mills

Ed Still at Heritage Dodge was the nicest person to work with. I stumbled across this dealership while looking for a used Jeep online. When I arrived everyone was very helpful and found the Jeep I inquired with. I stumbled across this dealership while looking for a used Jeep online. When I arrived everyone was very helpful and found the Jeep I inquired about quickly. The Jeep I test drove wasn't exactly what I was looking for, but Ed quickly found the perfect Jeep for me. The service at Heritage is amazing and the people who work there are genuinely nice. I would recommend this dealership to anyone, especially women who are shopping alone. I went by myself and was treated with respect and no one questioned my ability to purchase the Jeep or to make decisions without a significant other accompanying me, something I ran into with other dealers. Overall a great experience with Ed and Heritage Dodge. More

My boyfriend purchased a new car in March 2011 from Ed Still at this dealership, & it was a fantastic and easy transaction (no pressure, which is rare for car dealerships!). We felt so comfortable that w Still at this dealership, & it was a fantastic and easy transaction (no pressure, which is rare for car dealerships!). We felt so comfortable that we swore we would come back when I needed a car. I just bought a used car from Ed Still this weekend & the transaction was pleasant & pressure-free again. I need some service attention on the car, but I assume that will go just as great as everything else has at this dealer. HIGHLY RECOMMENDED!! More

The attention from the staff was impressive and the willingness to work with us was very reasonable. Personnel stayed very late into the evening to make our deal a possibility. Many thanks. willingness to work with us was very reasonable. Personnel stayed very late into the evening to make our deal a possibility. Many thanks. More

Starting with information returned via email and some basic phone calls, Ed did a great job convincing me to stop by Heritage. Once there, Ed and the other gentlemen I encountered were helpful, informat basic phone calls, Ed did a great job convincing me to stop by Heritage. Once there, Ed and the other gentlemen I encountered were helpful, informative, and accommodating. Ed was friendly, courteous, and not overly aggressive like some other places I had been. Overall, it was a pleasant experience. More

After determining the exact vehicle I was looking for (Jeep Grand Cherokee Laredo) and the price I was willing to pay for it, I performed an online search of Jeep dealers in the Maryland area within 50 m (Jeep Grand Cherokee Laredo) and the price I was willing to pay for it, I performed an online search of Jeep dealers in the Maryland area within 50 mile radius to my home. Heritage was very quick to respond with the exact vehicle and at a price that was better than several other local dealers in the area. Upon arrival at the dealership, the professionalism and customer service provided by Joe and several of his coworkers was most outstanding. As a result, and after a really good test driving and final price negotiation experience, we were able to agree on a deal the same day. The dealership was also willing to swith the tires around at no charge (to create an all blackwall look) and we were able to schedule the Permaguard treatment next business day. All in all, it was a great buying experience and I would highly recommend Heritage and Joe Perry and his team to others. More

This was my second purchase from the Hertitage Family. Joe, Ken and Dave were outstanding at the level of information, support and courtesy they provided before during and after our vehicle purchase. I wi Joe, Ken and Dave were outstanding at the level of information, support and courtesy they provided before during and after our vehicle purchase. I will without hesitation recommend these gentlemen for family and friends looking to purchase a vehicle. More

Yet again the great staff of Heritage helped me get another vehicle. Joe was our final sales person and he was very nice and made our time waitin go by very fast. Kenny worked his magic and matched out another vehicle. Joe was our final sales person and he was very nice and made our time waitin go by very fast. Kenny worked his magic and matched out montly payment pretty close. I will continue to use these guys forever More

Although my experience was ok. I purchased a new jeep wrangler sport. The only options I wanted was bigger wheels, a/c, and tinted window soft top. The vehicle was transfered from another dealer so I too wrangler sport. The only options I wanted was bigger wheels, a/c, and tinted window soft top. The vehicle was transfered from another dealer so I took the dealers word that it had everything that I wanted. I saw the jeep for the first time in the rain after I signed the paperwork. Excited, like everyone else would be. The dealer didn't mention that the windows on the soft top weren't tinted and looking at everything else, I missed it. The jeep came home and sat for two days because I went on a guys trip. By the time I got back it had stopped raining. Thats when I noticed. I felt I got taken an advantage of. I really wanted the tinted windows. How Disappointing. I would hope that this doesn't happen that often. People buying autos should slow down and not let the dealers rush you thru a big purchase. More

After visiting other dealerships and confirming my dislike of having to deal with used car salesmen, my wife and I found Heritage. Heritage Chrysler is the BEST dealership that I have ever dealt with dislike of having to deal with used car salesmen, my wife and I found Heritage. Heritage Chrysler is the BEST dealership that I have ever dealt with. Our salesmen, Jay was amazing! At no time did I feel like he was trying to push me into purchasing a vehicle. He was very knowledgeable and incredibly nice! Once we decided to purchase the vehicle Dave the business manager helped us find the right type of financing to fit our budget. Again, he was not pushy and made us feel as if we were in good hands. We love our new (to us) Chrysler!! Heritage Chrysler made us feel welcome and as if we were part of their family. I would highly recommend this dealership!! More