Heritage Chrysler Dodge Jeep Ram Owings Mills
Owings Mills, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Satisfied customer Staff was great. Made sure all our need were met. Provided several options. First time car buyer so they made sure we were well informed Staff was great. Made sure all our need were met. Provided several options. First time car buyer so they made sure we were well informed More
Getting a car Jared helped make navigating getting a new vehicle so much easier. Thank you for a job well done. Everyone is very friendly and helpful there. Jared helped make navigating getting a new vehicle so much easier. Thank you for a job well done. Everyone is very friendly and helpful there. More
Teenager is happy!! I purchased a new Jeep from John last summer. I came back this summer so my son could purchase his first car. John was delightful and made the process I purchased a new Jeep from John last summer. I came back this summer so my son could purchase his first car. John was delightful and made the process quick and easy! More
Great experience! We were 6 hours away from this dealership and Jon communicated with us to work out the best deal for the vehicle we wanted. Shandly and Anthony were a We were 6 hours away from this dealership and Jon communicated with us to work out the best deal for the vehicle we wanted. Shandly and Anthony were also excellent in taking care of us making sure we received to best customer service and options for our vehicle. Would highly recommend this dealership! More
Road trip to Maryland Emailed Jared about a Jeep I found on Heritage's website and he got right back to me, got a price quote and a few weeks later my wife and I made the 6 Emailed Jared about a Jeep I found on Heritage's website and he got right back to me, got a price quote and a few weeks later my wife and I made the 6 hour drive down to Owings Mills. Jared went above and beyond what he needed to to make this such a painless process. Anyone who is looking for a new Jeep I would say go to Jared's no matter how far you need to drive!! You will not regret it. Thanks so much for everything Jared!!! More
Such a great experience! I had a wonderful experience purchasing a brand new Jeep Grand Cherokee this past Labor Day. John made this a pain-free purchase. I am so pleased with I had a wonderful experience purchasing a brand new Jeep Grand Cherokee this past Labor Day. John made this a pain-free purchase. I am so pleased with how everything went that day. More
SO happy with my new jeep! Decided to make a decision to upgrade my old car to a jeep wrangler. I went in, told John what i wanted and what i was looking for and he made sure to Decided to make a decision to upgrade my old car to a jeep wrangler. I went in, told John what i wanted and what i was looking for and he made sure to have me leave the same day in my dream car for the price i was hoping for. So happy with my purchase and the customer service at this dealership. Everyone at the dealership was so helpful and friendly. Highly recommend. More
New car buying experience. New car buying experience just amazing experience, I called the dealership made arrangements to purchase a new jeep grand cherokee, was in and out New car buying experience just amazing experience, I called the dealership made arrangements to purchase a new jeep grand cherokee, was in and out within two and a half hours. Car was delivered to my house within 5 minutes of me getting home. Incredible. Love this place. More
Great Car Buying Experience I recently had one of the best car-buying experiences at Heritage Chrysler, Dodge, Jeep Fiat of Owings Mills. My wife' s car had died, so it was time I recently had one of the best car-buying experiences at Heritage Chrysler, Dodge, Jeep Fiat of Owings Mills. My wife' s car had died, so it was time for a new one. We chose to get a Jeep Grand Cherokee. Having had a terrible experience at another dealership the day before, we were very skeptical of Heritage. They only had 1 car on their lot of the model we wanted plus 2 more choices at their sister store. We insisted that all 3 vehicles be at Heritage Owings Mills when we came out to look at them, citing the terrible experience the day before when--one of the handful of things that went wrong--was our dismay to find out that the model we were coming to see had just been sold. From Heritage, I was dealing primarily with Sales Person, McKayla Harris, and a couple times with her Sales Manager, Marcus Heflin. In short, McKayla was AWESOME! She ensured that all 3 vehicles were at the dealership by the time my wife and I came to check them out. McKayla was very knowledgeable, very accommodating, very personable and basically a pleasure to work with! Her goal was clearly to provide us with a good car-buying experience, which she did with flying colors. Coincidentally, the vehicle we ended up purchasing was one of the ones that McKayla drove down herself from Heritage's sister store! She was very attentive to our needs. She didn't use any cheap salesman tactics. She didn't even try to 'push' anything extra on us. She simply stated the extras and allowed us to evaluate and decide. We opted for no extras, and this had zero bearing on McKayla. She continued to be a pleasure to work with, right until the end when the vehicle was cleaned and brought out for us. Not only would I recommend buying a vehicle from Heritage, but I would highly recommend that people ask specifically for McKayla Harris. They won't regret it! More
Best car buying experience ever John F and his team were amazing. This was the 4th new car I've purchased and by far the easiest and smoothest transaction. We were able to work out a John F and his team were amazing. This was the 4th new car I've purchased and by far the easiest and smoothest transaction. We were able to work out a deal and pick up the vehicle within the same day including that I financed outside of their network with my own bank. Well worth the three hour trip to their dealership and their service was top notch. Highly recommend and will look to them first in the future. Thank you for everything! More