Heritage Chrysler Dodge Jeep Ram Owings Mills

Most fun I ever had buying a car I got a great deal it got Even better when the car got hit on way to final inspection I thought it was a con cause of the price I was paying but then I got a great deal it got Even better when the car got hit on way to final inspection I thought it was a con cause of the price I was paying but then they called me up with another with more options and kept the price Tim was greT we had a lot of laughs and the process was super smoth. Tony the sales manager was direct honest and totally helpful as well as tony in finiacing I’ll be back to get my xxxx cat in 10 years when this bad boy need to be traded in byw I drove all the way from Brooklyn cause these know how to and want to sell cars More

Great Experience!!! Renee was very welcoming and went step by step with me through the process. She made it a great car brying experience for me. Renee is a profession Renee was very welcoming and went step by step with me through the process. She made it a great car brying experience for me. Renee is a professional and pleasant person. More

Very professional and courteous Top notch staff covered all the bases through the whole process. Great experience!! Couldn't have asked for a friendlier or more knowledgeable salespe Top notch staff covered all the bases through the whole process. Great experience!! Couldn't have asked for a friendlier or more knowledgeable salesperson than Timothy. More

First time owning a Dodge This is my first time buying a Dodge vehicle. Even though i always liked Dodge design and performance, all vehicles I've owned have been either Toyota This is my first time buying a Dodge vehicle. Even though i always liked Dodge design and performance, all vehicles I've owned have been either Toyota or BMW. However, now with the new Dodges coming out, especially Durango, i thought it would be a great idea to get one. Tim, was great helping me decide on the vehicle i actually wanted and most importantly locating one for me with the packages and features i valued the most. The whole sales team worked quickly and efficiently to get me lease approval for the vehicle i selected. Thank you! More

Tim Deinlein We were very pleased and easy to communicate with Tim. He is a true professional. He was the only seller who did not criticize the similar trucks of We were very pleased and easy to communicate with Tim. He is a true professional. He was the only seller who did not criticize the similar trucks of others dealers. He just explained some of the features of these trucks and their differences. I visited a few dealerships (not only RAM dealership) before i purchased a truck. And sales guys at these dealerships told me their trucks are the best. And when i asked why these trucks are the best and better then others, they didn’t give me the clear answer and didn’t tell me the difference. They just told our trucks are the best, better then others, bla bla bla. Well, unlike them, Tim told us all about Ram and everything about the differences between the tracks. Simply put, he helped us make the right choice. Overall, the purchase process was pretty comfortable and easy. Thanks, Tim! And when i want to change my Ram to the new one, i will come to yours dealership. More

John Ferraiuolo was great It was a pleasure dealing with John. He was knowledgeable, professional and very good to work with. I highly recommend John to anyone that wants a smo It was a pleasure dealing with John. He was knowledgeable, professional and very good to work with. I highly recommend John to anyone that wants a smooth, no pressure buying experience. More

My 3rd truck from Heritage Chrysler Dodge Jeep Ram In less then 3 years, I have purchased 3 trucks from Timothy Deinlein. We won't go into why I needed three different vehicles in such a short time, b In less then 3 years, I have purchased 3 trucks from Timothy Deinlein. We won't go into why I needed three different vehicles in such a short time, but the fact that I kept coming back to Tim should speak volumes :) I enjoy working with Tim. He certainly knows the product line, inside and out, and takes time to explain what packages and options are available, and why I may, or may not want it. I usually came in knowing what I wanted, and Tim would go to work to locate the unit I wanted. It usually didn't take long to negotiate a price that was acceptable to myself, and the dealership. I've been driving MOPARs since 1974, and I would most certainly recommend Tim, and this dealership for all your CDJR needs. More

Excellent, got us in our truck, made us feel like family What a great experiment with this place,john ferraiuolo and renee tyree and tony were awesome would differently recommend going there,thank u all agai What a great experiment with this place,john ferraiuolo and renee tyree and tony were awesome would differently recommend going there,thank u all again More

Robert is The Man!!! There are not enough words...BUT Robert understands how important it is to possess GREAT CUSTOMER SERVICE SKILLS! He always has a smile and a kind wor There are not enough words...BUT Robert understands how important it is to possess GREAT CUSTOMER SERVICE SKILLS! He always has a smile and a kind word. More

The atmosphere was amazing! Mr. John Ferraiuolo is the BEST! This dealership was top notch! I have been working with Mr. John since November 2017 and he has been very patient and understanding the entire time. This dealership was top notch! I have been working with Mr. John since November 2017 and he has been very patient and understanding the entire time. Mr. John went above and beyond to make sure I purchased the truck I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever, he really made the overall experience enjoyable. The process was very quick and professional I felt like family by the end of the whole process! I would recommend Heritage Chrysler Dodge Jeep Ram Owings Mills to anyone (make sure you ask for Mr. John Ferraiuolo) to anyone who is looking for a new or used vehicle. Buying a car from him was a great experience!!!! More