Heritage Chrysler Dodge Jeep Ram Owings Mills

Amazing car buying experience My husband and I came in with no intentions of buying a car. With our second child on the way we need that getting an SUV was the next step. John Ferr My husband and I came in with no intentions of buying a car. With our second child on the way we need that getting an SUV was the next step. John Ferraiuolo was the most patient, kind, and caring car salesman I have ever met. He paid attention to our needs and wants and put us in a vehicle that will keep my family safe and my husband happy. Being 6 months pregnant he even bought me lunch when I mentioned I was hungry! Hands down I would recommend him to my family and friends. More

The Way Car Buying Should Be I have bought a lot of cars over the years but this one was one of the best experiences. John was instrumental in finding out what my needs and requir I have bought a lot of cars over the years but this one was one of the best experiences. John was instrumental in finding out what my needs and requirements were so he could find me the right model. When I first seen it in the showroom I thought it was going to be out of my budget. After working up my trades Tony listened to me and knew what was important. With minimal negotiating they came in with a fair price. John made sure all documentation and information was obtained before we went into Finance. Jeff had everything ready and did a great job explaining my options. The Jeep was clean and full of gas and John made sure my phone was synced with the blue tooth. I definitely will be back. I hope anyone who needs a vehicle will call John. He will do his best. More

Had a great experience buying a new car I had to get a more reasonable car to commute to work. John Ferraiuolo was able to take his time with me and get me out of a car that I did not need I had to get a more reasonable car to commute to work. John Ferraiuolo was able to take his time with me and get me out of a car that I did not need for a more reasonable car that was better for me. John was able to guide us through the process with ease. More

Excellent Experience The team was an A+ to deal with. Best experience I have had at a car dealership. Would highly recommend them to anyone. Excellent customer service. The team was an A+ to deal with. Best experience I have had at a car dealership. Would highly recommend them to anyone. Excellent customer service. More

AMAZING EXPERIENCE Both my wife and I have purchased our daily driving vehicles at this dealership. They are not the typical “car salesman” you come across elsewhere. Ve Both my wife and I have purchased our daily driving vehicles at this dealership. They are not the typical “car salesman” you come across elsewhere. Very knowledable and helpful people especially Joe Perry. Phenomenal gentleman to do business with and will help you with anything. If you’re in the market for a Chrysler, Jeep, Dodge, or Ram....look no further! More

Highly recommended I purchased a brand new vehicle from this dealership and the transaction was fantastic. Mr. Joe Perry my sales representative was first rate, offered I purchased a brand new vehicle from this dealership and the transaction was fantastic. Mr. Joe Perry my sales representative was first rate, offered outstanding sevice and a man of honor. The branch manager Jeff and finance rep Jeff was also excellent and made the purchase smooth and effortless. Will definitely purchase from again! More

JP is the man!!!! All started on my cell phone looking up vehicles. I inquired about a Jeep Grand Cherokee and got a quick response from Mr. Perry. Scheduled and appoin All started on my cell phone looking up vehicles. I inquired about a Jeep Grand Cherokee and got a quick response from Mr. Perry. Scheduled and appointment and met with Mr. Perry at the dealership. Took a test drive while Mr. Perry explained all the features in the Jeep along with funny stories. Mr. Perry made the buying process very easy, explained everything very well and answered all questions. Mr. Perry was also very flexable with my schedule. Purchased the Jeep all thanks to Mr. Perry and the great customer service by not only him but the staff in general especially the sales floor manager who was very friendly and also answered all questions and also made the buying process very easy for me. And like I said it all started on my cell phone. Trust the process More

The only place I take my Mopar vehicles My experiences are nothing less then exceptional. All my issues are always addressed and fixed properly. Also I always receive my vehicles on time and My experiences are nothing less then exceptional. All my issues are always addressed and fixed properly. Also I always receive my vehicles on time and as promised. More

Great new car experience ! I would highly recommend Joe Perry /Sales Consultant from Heritage Jeep. Joe's experience, knowledge and expertise has made the new car purchase Ver I would highly recommend Joe Perry /Sales Consultant from Heritage Jeep. Joe's experience, knowledge and expertise has made the new car purchase Very enjoyable.. More

Awesome, great, long wait It was great! John worked really hard to get us what we wanted. He took the time to show us several different things in the truck and around the dea It was great! John worked really hard to get us what we wanted. He took the time to show us several different things in the truck and around the dealership. More