
Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Easy to work with The only dealer, among the dozen I called, to give me a price that made sense was Parkville. I drove down from Boston and they made the process quick The only dealer, among the dozen I called, to give me a price that made sense was Parkville. I drove down from Boston and they made the process quick & easy, which was important, since I still needed to drive back. Again, I called several dealers in New England and a few going down the coast in DC, Philly and NJ. None of them came close in price for the same vehicle. It's the only reason I agreed to drive 800 miles for a car. More
Great experience ! I had been in an auto accident which totaled my 2006 Toyota Tundra pick up. I was in need to purchase another pick up truck, and had my eye on the For I had been in an auto accident which totaled my 2006 Toyota Tundra pick up. I was in need to purchase another pick up truck, and had my eye on the Ford E150. After setting up 10 different appoints with dealerships, from Baltimore, Annapolis, Silver Spring and Mananas, Heritage was our first stop to start our test drive. After our initial test drive with the Ford F150, Michael knew what we were looking for, and made a suggestion for us to at least try the Dodge Ram. Once we put the Ram to the test, it was decided we need not search anymore. We purchased that right away. The process was excellent, to start with Michael, then to the financial team, and then to customer service for the final signing of the forms. The whole experience was a pleasure, and I could not be happier with our purchase. More
Nik is Great! Nik is a wonderful salesman. Him and I discussed various Durango make and models. I had 2 vehicles to trade, and he got me the beat value for both. Ni Nik is a wonderful salesman. Him and I discussed various Durango make and models. I had 2 vehicles to trade, and he got me the beat value for both. Nik will go out his way for you if you are straight up with him on what you want. He got me exactly what I was looking for that was within in my budget. He is very loyal and trusting. He found me my Billet GT Rallye with the technology package. I was not a fan with black interior but Nik managed to get me the interior color I wanted. I had a few dollars more to spend so I had him refer me to have my interior replaced with approved mopar katzkin leather. Thank you Nik! I appreciate your loyality. Also, my wife and I think Jake is excellent in explaining the financial and contract detail. He is the best Financial Manager I have interfaced with on every loan I have applied for. More
Perfect Approach Michael has the perfect customer approach. He is extremely attentive and informative and patient without being pushy for a sale. This allowed me to Michael has the perfect customer approach. He is extremely attentive and informative and patient without being pushy for a sale. This allowed me to make the best decision. More
Great This experience with heritage was great they took the time to show me all the vehicles that i wanted to see and gave me a good deal with no money down This experience with heritage was great they took the time to show me all the vehicles that i wanted to see and gave me a good deal with no money down besides tax tag and tittle THANKS BRIAN!!! More
Look no further After visiting several other Dodge Dealers, I was told look no further. I have the truck you are looking for. Question was asked what's the price rang After visiting several other Dodge Dealers, I was told look no further. I have the truck you are looking for. Question was asked what's the price range and was told I can do that for you. I was shocked, price range and all the bells and whistles. I was ready to become a proud owner of my first truck. Just thinking about owning a truck I could not sleep for two nights. At no time was I pressure and stayed with me through the process. Good sale man. More
Friendly Atmosphere My Hiusband and I would like to give a huge thank you to the Parkville Heritage Chrysler Dodge Jeep Ram Team. From the moment we walked on the lot and My Hiusband and I would like to give a huge thank you to the Parkville Heritage Chrysler Dodge Jeep Ram Team. From the moment we walked on the lot and Brian Perry our sales rep introduced himself he was polite, courteous and a wonderful listener. We were there to purchase a Ram Rebel Truck and he did not, as most people would say that salesman would do,is haggle or make you feel uncomfortable. We established excellent rapport with Brian, John (Sales Manager), Doug( Finance Manager) and Down to Jason. The experience was a phenomenal one. Our sincere appreciation for their services. You have made a lifelong customer out of us. If you are looking for a vehicle to purchase I truly recommend to visit their Dealership! The Kromels More
Nik was awesome! I called Nik prior to heading to the dealership to look at a 2018 Chrysler Pacifica. I had every intent on test driving the car and listening/evaluati I called Nik prior to heading to the dealership to look at a 2018 Chrysler Pacifica. I had every intent on test driving the car and listening/evaluating the best price Nik could get me on the car but most likely sleeping on it over night before making a decision. Needless to say that did not happen. Nik and his manager were able to get me into the technologicaly advanced Touring L model for an amazing price that I could not walk away from. After all of the paperwork formality was completed Nik followed me home to deliver the new car to my much appreciative wife. He then drove the vehicle I traded in back to the dealership for me. Hopefully it will be a long time before I need to purchase another new car but when I do I will most assuredly deal with Nik. He was very knowledgeable of the vehicles he sells as well as made the typically stressful process of buying a car smooth and enjoyable. More
Easy to work with Bought a new car with Nik as my salesperson. They were very straightforward, answered all my questions in a timely manner, and pretty much took care o Bought a new car with Nik as my salesperson. They were very straightforward, answered all my questions in a timely manner, and pretty much took care of everything. More
Great service center they really care about helping customer I wouldn't change a thing. Appointment is easy. I am in and out in good time, service center they really care about helping customer I wouldn't change a thing. Appointment is easy. I am in and out in good time, More