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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.5
1,914 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,914 reviews

November 28, 2017

Nice people/easy transaction Pleasant experience from start to finish; worked with Michael Lanci; he was personable, funny, attentive and pleasant. No pressure, no hassle, easy t More

by LRR
Recommend Dealer
Yes
Employees Worked With
Michael Lanci
Feb 14, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello! Thank you for stopping in at Heritage Chrysler Dodge Jeep RAM Parkville and for writing such a positive review. We love hearing from all of our customers, but a response like yours truly brightens our day. Please consider Heritage Chrysler Dodge Jeep RAM Parkville for all of your vehicle needs, as we would love to work with you again soon!

November 28, 2017

Excellent honest customer service Brian was a true professional and very responsive to customer needs. I would definitely make my next purchase from the dealership although I live in a More

by Tommy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello Tommy, Heritage Chrysler Dodge Jeep RAM Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Brian Perry and the team! Thank you again for your review.

November 27, 2017

Great experience We purchased a Jeep Cherokee from Shawn earlier this month. He was very knowledgeable and friendly. He spent extra time going over the extra features More

by Jeeper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Jeffries
Feb 14, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Shawn Jeffries lead you to your new Jeep Cherokee, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage Chrysler Dodge Jeep RAM Parkville. Thank you again and have a great day!

November 27, 2017

Great as always After an accident totalled my last Grand Cherokee I went back to Heritage to buy my third Grand Cherokee. Each time I worked with Chad and this time a More

by Michael Funk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Edwards
Feb 14, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Michael - Heritage Chrysler Dodge Jeep RAM Parkville would like to congratulate you on your new Jeep Grand Cherokee! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again Michael and have a great day.

November 27, 2017

Extremely Pleased in all aspect I enjoyed the whole experience. Shawn and Financial Dept. were professional Shawn went out of his way to match my needs . He explained everything left More

by Charles L Mortus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Jeffries
Feb 14, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Charles, thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your family enjoy your new Dodge Grand Caravan! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again Charles and have a great day.

November 26, 2017

2016 kia optina I couldnt possible be happier with my Kia Optima! Michael is such a good guy helps you out and makes you feel special and try's his best with everythi More

by Ashrj90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lanci
Feb 15, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi! Heritage Chrysler Dodge Jeep RAM Parkville would like to congratulate you on your new Kia Optima! It was a great experience for our team to introduce you to your new vehicle. If you should have any further questions or want a little more insight on your Kia as you settle in, please don’t hesitate contact us! We would be happy to lend our support. Thank you again for taking the time to review us!

November 26, 2017

Great car buying experience Every department was efficient and professional. I will definitely recommend this dealership to anyone looking for a new car. We could not have had a More

by Pajh4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Mazurek, Brad Scammell, Shawn Jeffries
Feb 15, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello! Thank you for stopping in at Heritage Chrysler Dodge Jeep RAM Parkville and for writing such a positive review. We love hearing from all of our customers, but a response like yours truly brightens our day. Please consider Heritage Chrysler Dodge Jeep RAM Parkville for all of your vehicle needs, as we would love to work with you again soon!

November 25, 2017

Internet Sales Professional was Wonderful I did car buying through Edmunds.com. Heritage Chrysler in Parkville was the dealer selected to handle my request. The process was fairly easy and i More

by Ann7804
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Ann, thank you for your complimentary feedback of Heritage Chrysler Dodge Jeep RAM Parkville. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

November 21, 2017

Purchase of our Jeep Cherokee Our sales rep. Michael Lanci made our buying experience very easy, with no pressure. Mike was very friendly, easy going and knowledgeable to our needs More

by 14jmiddleton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lanci
Feb 14, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Heritage Chrysler Dodge Jeep Ram Parkville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new Jeep Cherokee. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

November 21, 2017

Friendly and Knowledgeable Staff. EXCELLENCE!! I recently purchased a 2014 Audi Allroad from Mike Lanci at Heritage. He was extremely courteous and friendly. He did an excellent job of helping my f More

by tmcsr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason in Finance, Michael Lanci
Feb 12, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi - Heritage Chrysler Dodge Jeep RAM Parkville would like to congratulate you on your new 2014 Audi Allroad! It was a great experience for our team to introduce you to your new vehicle. If you should have any further questions or want a little more insight on your Audi as you settle in, please don’t hesitate contact us! We would be happy to lend our support. Thank you again for taking the time to review us!

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