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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.5
1,914 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,914 reviews

November 20, 2017

Purchased a 2017 Jeep Grand Cherokee Mr. Shea was very knowledgeable and attentive to my needs. He even called several days after my purchase to see if I had any questions or concerns. More

by Carameltoya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodger Shea
Feb 09, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your earnest response! We appreciate your feedback and will be sure to share your encouraging thoughts with Rodger Shea and the team! If you should have any further questions or want a little more insight on your 2017 Jeep Grand Cherokee please don’t hesitate to contact us! We would love to work with you again soon.

November 20, 2017

Easiest Car Buy Experience Ever! I had an accident where my car was totaled - 1st major accident in all my years of driving. Needless to say, I was very shook up and worried about bu More

by Kathie Pistorio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Mrockowski, Bob Mazurek
Feb 09, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Heritage Chrysler Dodge Jeep Ram Parkville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new vehicle It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

November 16, 2017

Love these Guys!!! Going to a dealership you would expect high prices and poor customer service. Tommy in Service is very attentive and very customer friendly. Always gr More

by Elizabeth Kathlene Gibson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodger Shea, Tommy Citro
Feb 02, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello Elizabeth, Heritage Chrysler Dodge Jeep RAM Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Tommy, Rodger and the team! Thank you again for your review.

November 15, 2017

Great!!!! I’ve really enjoyed my experience with buying my first car. Buddy helped me out a lot and made my experience great. I truly felt at home & comfortable More

by Neshonnda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Woody batts & Doug Mc , Richard Holmes
Feb 02, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Heritage Chrysler Dodge Jeep RAM Parkville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new vehicle. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

November 14, 2017

Excellent customer service! Heritage Parkville was worth the drive from Westminster. Jeremy Cooney is an excellent salesman with superior customer service skills. He made the e More

by skrr27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Scammell
Jan 30, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you so much for these kind words! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day. We are so pleased to hear that you had an excellent experience at Heritage Chrysler Dodge Jeep RAM Parkville, and we will make sure to share these kind words with Jeremy Cooney and our team. Let us know if you need anything in the future, and thanks again!

November 13, 2017

Extremely helpful Best place to buy a vehicle. I went in for a used truck and left with a new truck for almost the same price. Thanks to Shawn Jeffries for marking the More

by Josh_d199
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Jeffries
Jan 30, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your earnest response Josh. We appreciate your feedback and will be sure to share your encouraging thoughts with Shawn Jeffries and the team! If you should have any further questions or want a little more insight on your vehicle, please don’t hesitate contact us! We would love to work with you again soon.

November 13, 2017

Wonderful experience They were great during the entire process, especially Mike. Test drive, finding the right price, everything was professional and easy. Great experie More

by Brian Comotto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lanci
Jan 30, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello Brian, Heritage Chrysler Dodge Jeep RAM Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Michael Lanci and the team! Thank you again for your review.

November 13, 2017

Returning Customer Very nice to deal with...second Jeep Wrangler purchased with this dealership. Large inventory and selection of vehicles. Rodger was even kind enough More

by Jennifer D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodger Shea
Jan 29, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Jennifer - Heritage Chrysler Dodge Jeep RAM Parkville would like to congratulate you on your new Jeep Wrangler! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again Jennifer and have a great day.

November 12, 2017

Fantastic place to buy a vehicle! All of the folks that I interacted with were kind, courteous, patient, and flexible. This is the second used vehicle that I purchase at Heritage beca More

by mpowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Woody, Michael Lanci
Jan 29, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thanks for the positive feedback! It was our pleasure servicing you and we would be happy to help with any future vehicle needs. We encourage you to ‘Like’ us on Facebook to stay abreast of news and monthly service specials as it would be great to see you again soon. Heritage Chrysler Dodge Jeep RAM Parkville would like to genuinely thank you for taking your time to share your experiences with us. Happy driving!

November 11, 2017

Absolutely Wonderful! I was treated with the utmost professionalism from beginning to end. The salesman was realistic in my budget and very knowledgeable about the vehicle More

by Braxton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you Braxton for taking the time to review us! Heritage Chrysler Dodge Jeep RAM Parkville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback Braxton.

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