Heritage Chrysler Dodge Jeep Ram Parkville

My first car experience, 2017 Jeep Compss Have been looking for a car for about 5 months, Brian was so helpful and went above and beyond for me, by constantly seeing how he could work with us Have been looking for a car for about 5 months, Brian was so helpful and went above and beyond for me, by constantly seeing how he could work with us on the price and waited for us to fly out here to go through the process. Thanks Brian! More

Just awesome We had a previous great experience at Heritage, but it got even better working with Shawn. He is up front, explains things well and was fun (even with We had a previous great experience at Heritage, but it got even better working with Shawn. He is up front, explains things well and was fun (even with kids in tow!). Shawn consistently followed through and gave us time to make our decision. He found the exact car we wanted and for the price we wanted to pay. His communication was easy and top notch. I can’t recommend a better dealership or salesperson! Can’t wait for our next deal with Shawn and Heritage. More

The ideal car-buying experience Jeremy was fantastic. Off the start, I was impressed by his level of knowledge of all the available models that we wanted to look at. He didn’t need Jeremy was fantastic. Off the start, I was impressed by his level of knowledge of all the available models that we wanted to look at. He didn’t need to reference a book or a cheat sheet—he knew everything off the top of his head. During the entire process, he was friendly and kept us informed of exactly what was going on and what the next step was, clearly explaining what paperwork needed to be prepared and what we needed to sign. He worked closely with my bank to provide them the information they needed for the loan and for insurance, and my wife and I never felt lost in the process. Even after we signed the papers and we were ready to leave (after the dealership closed), he voluntarily offered to jump in the car to give us a demonstration of all the available features. In short, we could not have asked for anyone better than Jeremey to purchase a vehicle from. If you’re looking to buy a new car from Heritage (which I highly recommend), ask for Jeremy. This was, by far, the best car-buying experience I’ve ever had. More

Friendly and helpful Jesse Hamrick was very friendly and helpful! We had drove quite a few hours to purchase our new vehicle and he was very accommodating! I would recomme Jesse Hamrick was very friendly and helpful! We had drove quite a few hours to purchase our new vehicle and he was very accommodating! I would recommend working with him to anyone. More

Rodger is the man! I submitted a pricing request on a Challenger online and was put in touch with Rodger a few days later. Being a younger buyer, I had some negative exp I submitted a pricing request on a Challenger online and was put in touch with Rodger a few days later. Being a younger buyer, I had some negative experiences from other competing dealerships in the area, but Rodger was not like that at all. He was knowledgeable about the vehicle and his communication throughout the entire buying process was the best out of all the other sales people I was speaking with at competing dealerships. I decided to buy from Heritage not only because of the vehicle itself, but only because Rodger and Jason were easy to work with. Thank you for making what can be a stressful experience a short and enjoyable one. If I am in the market for and other Chrysler brand vehicle, I will be back. More

Knowledgeable and extremely helpful Shawn made my experience as quick and as painless as possible. He also to the time to get to know me as a person not just a potential buyer! I really Shawn made my experience as quick and as painless as possible. He also to the time to get to know me as a person not just a potential buyer! I really appreciated that. I will DEFINITELY recommend this dealership and Shawn to anyone wanting to buy a car!!!!! More

Got a car Amazing service and tailors the experience to meet your needs. Also very personable. Makes you feel comfortable with any choice of car you make but al Amazing service and tailors the experience to meet your needs. Also very personable. Makes you feel comfortable with any choice of car you make but also keeps things honest about each car. More

Fantastic I purchased a new Jeep Cherokee. My sales representative, Brian Perry, was fantastic. He was respectful, professional, and knowledgeable. I was tre I purchased a new Jeep Cherokee. My sales representative, Brian Perry, was fantastic. He was respectful, professional, and knowledgeable. I was treated fantastic and received a great deal. More

Friendly Jeep Sales With Team Heritage I had the pleasure of dealing with Mr. Serdar Uzun. Most of the deal was done over the phone due to being 180 miles away from the dealership. It was a I had the pleasure of dealing with Mr. Serdar Uzun. Most of the deal was done over the phone due to being 180 miles away from the dealership. It was a pleasant experience, and once we agreed upon a price I felt comfortable with, I did not feel pressured to buy any extras. The best new car buying experience I have had. Thank you Team Heritage, A True Five Star Dealership! As far as the price, I wish a Six Star Rating was available! More

Appointment not honored & service not provided Called at 7:30am on 10-16-17 to have my Jeep serviced. I was given an appointment for 10-17-17. As agreed, I dropped my car off the evening before my Called at 7:30am on 10-16-17 to have my Jeep serviced. I was given an appointment for 10-17-17. As agreed, I dropped my car off the evening before my SCHEDULED APPOINTMENT. I’ve made arrangements to be transported to & from work while my car was supposed to be repaired. I just received a call from Tommy who informed me that my car wasn’t going to get to my car today. If I had a scheduled appointment, I need to know why my car wasn’t being serviced today! Now I’m inconvenienced for yet another day! This is unacceptable! I was told business from yesterday wasn’t completed, that’s not my problem! I need someone to contact me & explain to me why my time isn’t valued or my business also! If the car needs to be kept another day, then you need to provide transportation for me. More