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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

Overview
Employees
Reviews
Vehicles
4.4
1,917 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,917 reviews

December 09, 2021

Very happy with my VW Tiguan . Michael made the process very quick and stress free. This is my second vehicle through him. Would highly recommend. More

by jaime.lyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lanci, Bridgette Holliday
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Dec 10, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello Jaime, thanks for your great review, and for giving our dealership such a high star rating! We're happy we could help. We hope you continue to choose us for all your automotive needs! Have a great day!

December 08, 2021

My dealer - Jeremy was an amazing salesman and you can definitely tell his experience makes him a professional! More

by Watters.dereck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Douglas
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Dec 09, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thanks for your praise and kind comments about Jeremy. We hope you continue to choose us for all your automotive needs! Take care!

December 04, 2021

Both sales associate and finance department worked diligently. Happy With my purchase. No regret . Very pleased More

by Laylam1972
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Scammell
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Dec 07, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Have a great day!

December 03, 2021

My salesman - Jeremy - worked with me efficiently and made it effortless. I called in and inquired about the car, and that same day, I traded in my old wrangler for new one on their lot! Thanks for eve More

by C Cummings
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 03, 2021

They were quick to get me in, everyone was very kind and accommodating and answered all my questions. More

by carrielombardo617
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Brilhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harrison, Michael Lanci, Jared Herbert
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Dec 04, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 01, 2021

They know how to make the process short & simple! Best customer service and inventory! The entire team was great! More

by LCK513
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lanci, Bridgette Holliday
Report | Print
Dec 02, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, we're happy to hear you had such a positive experience with our team! We want all our customers to feel this way when leaving our dealership!

November 27, 2021

They sell a excellent product in the Jeep Brand. Thier sales tactics however are questionable to say the least. More

by creegan2103
Recommend Dealer
No
Employees Worked With
Mike Kydd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Scammell
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Nov 29, 2021 -

creegan2103 responded

You lied to me

Nov 29, 2021 -

creegan2103 responded

Brad and Mike flat out lied to me. They said the application was put on car while I was in the F&I office. Then Brad said its ob every car I just pay for the warranty part. Admitt you lied and tried to steal 1,100.00!!! I an extremly upset with you

November 23, 2021

My salesman, Jeff, was absolutely amazing from the moment I inquired online to our test drive and through the entire process of helping me find my perfect vehicle! Eric was also great with helping me with my More

by Brooke Redmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridgette (Finance), Erick Douglas
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Nov 25, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Brooke, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We are always more than happy to assist you if anything else comes up. Take care!

November 19, 2021

The management and staff at Parkville Jeep are a credit to Mile One Autogroup. Jeff Webber is the hands down best…unbelievable product knowledge, really cares about his customers, a true pro Management was More

by auto genius
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Young
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Nov 20, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, thank you for your kind review; we are happy to pass along your comments to Jeff here at Heritage Chrysler Dodge Jeep RAM Parkville! We hope you continue to choose us for all your automotive needs! Take care!

November 19, 2021

Jeff Webber was my salesman. His experience was exceptional I,m complete satisfied. Thanks so much for all your help Gary More

by Gcosgrave@comcast.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

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