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Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
1,917 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,917 reviews
September 09, 2021
Jeremy was a great help and very professional! Thank you Heritage for the amazing service. The whole experience was very good! Very happy how everything turned out! Heritage for the amazing service. The whole experience was very good! Very happy how everything turned out! More
by groros
Employees Worked With
September 05, 2021
I have purchased many vehicles and this by far was my best experience. Mike was straight forward from the beginning and had me driving away in my new vehicle in about 2 hours which was awesome best experience. Mike was straight forward from the beginning and had me driving away in my new vehicle in about 2 hours which was awesome More
by jasonbrown
Employees Worked With
Michael Lanci
September 03, 2021
Pre-ordered my vehicle. Dealership kept me well-informed and delivered as promised! Thank you to Jeff and Brad for their help throughout the process! and delivered as promised! Thank you to Jeff and Brad for their help throughout the process! More
by nsdickerson
September 01, 2021
Michael Lanci and Heritage finance team did a great job assisting with me the car buying process. This was my second car purchase and I love my Jeep Grand Cherokee. With that being said, I’m never leaving assisting with me the car buying process. This was my second car purchase and I love my Jeep Grand Cherokee. With that being said, I’m never leaving Jeep More
by Sgross109
Employees Worked With
Michael Lanci, Scott Cho
September 01, 2021
Dealership was clean, readily available amenities, and clean restrooms. Employees were plentiful and attentive, making sure I was acknowledged within milliseconds of walking in the door clean restrooms. Employees were plentiful and attentive, making sure I was acknowledged within milliseconds of walking in the door More
by Afallon89
August 30, 2021
Jeremy couldn’t have been nicer or more helpful - he answered questions I didn’t even know I had and has checked in a couple times to make sure we didn’t have any additional questions and to see how we answered questions I didn’t even know I had and has checked in a couple times to make sure we didn’t have any additional questions and to see how we were doing. More
by Michelle
August 27, 2021
August 26, 2021
Jeremy and his colleagues at Heritage Dodge truly went above and beyond to make my deal happen. I buy a lot of vehicles and the level of service and dedication he displayed are unmatched. above and beyond to make my deal happen. I buy a lot of vehicles and the level of service and dedication he displayed are unmatched. More
by Kgriffin11
Employees Worked With
August 24, 2021
Ii has been a pleasure working with Dave for years on my Jeep. He knows exactly what has to be done and explains the options available in detail. Dave will go out of his way to make sure you are completely Jeep. He knows exactly what has to be done and explains the options available in detail. Dave will go out of his way to make sure you are completely satisfied. More
by Robert Meloni
Employees Worked With
Dave Phelps
