Heritage Chrysler Dodge Jeep Ram Parkville

I have never run across a dealer like this. Started the finance application, got approved, waiting for paperwork to sign, and they decide they have someone they have an appointment with tomorrow morning to finance application, got approved, waiting for paperwork to sign, and they decide they have someone they have an appointment with tomorrow morning to look at the vehicle that they have to let look at first. This xxx lies to me through the process. Calls me up to lie about it, then when I start trying to question their business practices, acts like he can’t hear me and puts me on a speaker. Eventually just hangs up. I wouldn’t recommend buying a piece of bubblegum from a place like this. Terrible customer service. DO NOT TRY AN INTERNET DEAL. They will sell the vehicle to someone else after your deal is complete. More

Jeremy made this deal super easy, pricing was right on. Great service, great selection and great communication!! Bridget in the finance department completed the deal and made it as smooth as possible. Great service, great selection and great communication!! Bridget in the finance department completed the deal and made it as smooth as possible. More

Just purchased the my fourth vehicle from here and will never go any where else. Brian is knowledgeable and helps me find exactly what I'm looking for everytime. never go any where else. Brian is knowledgeable and helps me find exactly what I'm looking for everytime. More

Nick Bratton was incredibly helpful through the purchase of our vehicle. He kept us informed and was easy to reach to answer questions about the purchase and the timing of the vehicle delivery. of our vehicle. He kept us informed and was easy to reach to answer questions about the purchase and the timing of the vehicle delivery. More

Charles and the Heritage team were excellent and easy to deal with. They even drove my new pickup 100 miles to deliver it to me! deal with. They even drove my new pickup 100 miles to deliver it to me! More

Bought our last 4 vehicles from this dealer and always leave happy. Great service, especially from Brian Perry, my salesman. I met with him about 1 month ago and told him what I wanted. He ordered exac leave happy. Great service, especially from Brian Perry, my salesman. I met with him about 1 month ago and told him what I wanted. He ordered exactly what I wanted and I picked it up this past weekend. Financing was also easy. Love my new Durango. More

They are so good i was and the way to washing having peoblems on my jeep and they helped me to continué my trip securely whit my family peoblems on my jeep and they helped me to continué my trip securely whit my family More

Mike Lanci at Heritage was awesome. Process was easy and we had most everything ready before I even got there. Car was cleaned and ready. Would highly recommend!!! we had most everything ready before I even got there. Car was cleaned and ready. Would highly recommend!!! More

Absolute terrible customer experience! Service technicians and general manager are crooks. This dealership's staff are inept and their work cannot be trusted. Don't do business with this dealershi technicians and general manager are crooks. This dealership's staff are inept and their work cannot be trusted. Don't do business with this dealership. More

Was extremely helpful, easy going, knowledgeable, and made out car buying experience a great one. He was professional and gave us the best quality of service right as I said I was interested on the ad on made out car buying experience a great one. He was professional and gave us the best quality of service right as I said I was interested on the ad online. I would definitely recommend him to someone else. More