Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
1,916 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,916 reviews
August 20, 2023
Brian perry was very helpful and the reason I made the deal and became a dodge ram 1500 owner, he is a great asset to the dodge chryster organization. Thank you Christopher A Crowe deal and became a dodge ram 1500 owner, he is a great asset to the dodge chryster organization. Thank you Christopher A Crowe More
by Chriscrowe674
August 13, 2023
I’ve purchased two Jeep’s from Heritage and have always been happy with my experiences there. Everyone is knowledgeable, friendly, and not pushy. Jeremy was fantastic to work with and simplified the proces been happy with my experiences there. Everyone is knowledgeable, friendly, and not pushy. Jeremy was fantastic to work with and simplified the process for me! He’s the best and I really enjoyed working with him! More
by Megkward4
August 12, 2023
I have used this dealership for over 15 years for both service and the purchase of new vehicles. They are professional, easy to deal with, and capable of fulfilling an Ram-owner’s needs. service and the purchase of new vehicles. They are professional, easy to deal with, and capable of fulfilling an Ram-owner’s needs. More
by avsolomon
Employees Worked With
August 10, 2023
The experience was good I would not have my car who told me to look at it me to look at it More
by 123
Employees Worked With
August 03, 2023
Jeff Webber was awesome, nice friendly guy, very helpful and tries to make the process as smooth and painless. and tries to make the process as smooth and painless. More
by will.hickman96
July 31, 2023
Jeffrey Webber was so great to work with! Made the whole experience fast and easy, I'll definitely be back in the future! Made the whole experience fast and easy, I'll definitely be back in the future! More
by Sarah
July 29, 2023
Jeff was friendly and helpful. He worked a great deal for us on a gorgeous Jeep Grand Cherokee. He worked a great deal for us on a gorgeous Jeep Grand Cherokee. More
by Scottcassie66
July 28, 2023
I had a an issue with a parts failure. Matt Beckmann assessed the circumstances and took ownership of the issue. He was able to make it right in about 10 minutes with no fuss. I looked him Matt Beckmann assessed the circumstances and took ownership of the issue. He was able to make it right in about 10 minutes with no fuss. I looked him up here to leave a positive review and learned he is the Service Director. Kudos to him for leading by example, by serving his customers in a friendly and reasonable manner. More
by Hambone
Employees Worked With
July 24, 2023
I had a wonderful experience with the dealership and all the staff I came in contact with. Everyone especially Jeremy we’re very helpful, knowledgeable, and professional. the staff I came in contact with. Everyone especially Jeremy we’re very helpful, knowledgeable, and professional. More
by robo74
