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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.4
1,917 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,917 reviews

April 15, 2020

Great new car sales experience Brian was very knowledgeable and attentive. I arrived with a specific vehicle I found located out of state, he searched again and found that was the More

by tsibiski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thanks for highlighting some of our staff who helped make this such a great buying experience! If there is anything else we can do for you, please don't hesitate to reach out to us. We're more than happy to assist! Congratulations on your new truck!

April 12, 2020

The team at heritage was great.we highly reccomend them to anyone serching to purchase a vehicle! The service was great and we couldnt be any happier with the vehicle we purchased! Brian who was our sales More

by Heather
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Heather, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Chrysler Dodge Jeep RAM Parkville! Please don't hesitate to reach out if there's anything additional we can do for you.

April 11, 2020

basically took 3 hours to just sign paperwork. They only filled the gas tank half way because “it’s a used truck”.....makes no sense. Dent on back tailgate that they will not take care of because it’s used. More

by Jason
Recommend Dealer
No
Employees Worked With
Brian Perry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Jason. Thank you for sharing your feedback about your recent experience at Heritage Chrysler Dodge Jeep RAM Parkville. Your input and the feedback from all our customers is important to us, as we work hard to maintain a high level of customer satisfaction. We sincerely apologize for your extended wait time and any miscommunication that occurred in our Sales Department, as this is not our way of doing business at any of our MileOne stores. Our General Manager, Brad Scammell would like to discuss your experience in more detail, but has been unsuccessful in locating your contact information in our database. At your earliest convenience, please contact Brad directly at bscammell@mileone.com or 410.663.7233 so that we can resolve your concerns as soon as possible. Again, thank you for your time and we hope to speak with you soon.

March 30, 2020

Michael is a very good salesman. He is friendly and will do what he can to appease his customers. Would recommend him to my friends. More

by mefoca
Recommend Dealer
Yes
Employees Worked With
Rob Wills, Charles at VW, Michael Lanci
Apr 01, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Mefoca, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review! We hope you continue to choose us for all your automotive needs! Take care!

March 29, 2020

My salesman went above and beyond to find me the car I wanted. He brought the car in from another location, explained the finance and payment options and even helped me get my insurance information. I’m r More

by Billday2
Recommend Dealer
Yes
Employees Worked With
Jason Cox, Michael Lanci
Mar 30, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Bill, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

March 28, 2020

Great service and quick turn aroundHelped me with all my Great service and quick turn around Helped me with all my questions and even Gave me a “owe me” receipt for my records to fix a ding on the hood, a More

by markpwrs82
Recommend Dealer
Yes
Employees Worked With
Michael Lanci
March 24, 2020

Brian was very knowledgeable about the product and different options available for the Jeep we purchased. He explained newer features and was able to answer any questions I had about how they work. I' More

by JeepTyme80
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, congratulations on your new Jeep! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.

March 24, 2020

The service was great and Alex Downey was so cooperative, informative and explained everything that needed to be done to my vehicle. He followed up quicker then I expected and far more often then expected. A More

by Sdt1213
Recommend Dealer
Yes
Employees Worked With
Alexander Downey
Mar 26, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Sdt, thank you so much for your feedback! Alex will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

March 24, 2020

Jeremy was fantastic during my search for a new car. I had a few specifics that I wanted and he helped me narrow down my list. When I came in last minute, the car was ready to test drive and was patient t More

by Akrauss
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Akruss, Congratulations on your new vehicle! We'll pass your comments on to Jeremy! Please let us know if there is anything else we can do for you, we are more than happy to help!

March 23, 2020

Jeremy has helped me and my wife with several purchases over the years. He has made another go smooth and get the best deal. Great guy to work with More

by TonyM
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Tonym, thank you for your review! We're happy Jeremy could help. We hope to be of service to you again! Take care.

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