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Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
1,915 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,915 reviews
April 11, 2020
The team at heritage was great.we highly reccomend them to anyone serching to purchase a vehicle! The service was great and we couldnt be any happier with the vehicle we purchased! Brian who was our sales to anyone serching to purchase a vehicle! The service was great and we couldnt be any happier with the vehicle we purchased! Brian who was our sales rep was phenomenal couldnt have asked for someone better to help us get what we were looking for! More
by Heather
Employees Worked With
March 30, 2020
Michael is a very good salesman. He is friendly and will do what he can to appease his customers. Would recommend him to my friends. do what he can to appease his customers. Would recommend him to my friends. More
by mefoca
Employees Worked With
Rob Wills, Charles at VW, Michael Lanci
March 29, 2020
My salesman went above and beyond to find me the car I wanted. He brought the car in from another location, explained the finance and payment options and even helped me get my insurance information. I’m r wanted. He brought the car in from another location, explained the finance and payment options and even helped me get my insurance information. I’m recommending Heritage to my friends and family for sure. More
by Billday2
Employees Worked With
Jason Cox, Michael Lanci
March 28, 2020
Great service and quick turn aroundHelped me with all my Great service and quick turn around Helped me with all my questions and even Gave me a “owe me” receipt for my records to fix a ding on the hood, a Great service and quick turn around Helped me with all my questions and even Gave me a “owe me” receipt for my records to fix a ding on the hood, and to check the balance on my tires. I look forward to returning for business More
by markpwrs82
Employees Worked With
Michael Lanci
March 24, 2020
Brian was very knowledgeable about the product and different options available for the Jeep we purchased. He explained newer features and was able to answer any questions I had about how they work. I' different options available for the Jeep we purchased. He explained newer features and was able to answer any questions I had about how they work. I've gotten another Jeep model from heritage previously and will only shop there since they always go above and beyond to help meet customer expectations! More
by JeepTyme80
Employees Worked With
March 24, 2020
The service was great and Alex Downey was so cooperative, informative and explained everything that needed to be done to my vehicle. He followed up quicker then I expected and far more often then expected. A informative and explained everything that needed to be done to my vehicle. He followed up quicker then I expected and far more often then expected. Also he was able to have car available around my schedule. He is wonderful. More
by Sdt1213
Employees Worked With
Alexander Downey
March 24, 2020
Jeremy was fantastic during my search for a new car. I had a few specifics that I wanted and he helped me narrow down my list. When I came in last minute, the car was ready to test drive and was patient t had a few specifics that I wanted and he helped me narrow down my list. When I came in last minute, the car was ready to test drive and was patient through it all. More
by Akrauss
Employees Worked With
March 23, 2020
Jeremy has helped me and my wife with several purchases over the years. He has made another go smooth and get the best deal. Great guy to work with over the years. He has made another go smooth and get the best deal. Great guy to work with More
by TonyM
Employees Worked With
March 22, 2020
Outstanding personalized service from start to finish. I would highly recommend this dealership. I received an early call from them to discuss the problem and it was handled immediately and professionally!! would highly recommend this dealership. I received an early call from them to discuss the problem and it was handled immediately and professionally!! A great team!! More
by Paul G
Employees Worked With
Dave Phelps
March 20, 2020
The buying experience couldn’t have been easier. Great dealership, working with Michael Lanci was wonderful, he had everything ready for me when I arrived. I would recommend both Michael and heritage to a dealership, working with Michael Lanci was wonderful, he had everything ready for me when I arrived. I would recommend both Michael and heritage to anyone looking to buy a car, absolutely zero games. More
by Peter C
Employees Worked With
Michael Lanci
