
Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Jeremy was very helpful in getting the final process of our car leasing process complete. We are excited about our new Dodge Durango! If you are interested in checking out the Dodge and Jeep brands I hi our car leasing process complete. We are excited about our new Dodge Durango! If you are interested in checking out the Dodge and Jeep brands I highly recommend contact Jeremy to assist you. More
They have had my car for nine days now and I have no idea what’s going on. Waiting to see if Warrenty is going to cover the part that broke they fixed and then broke again. I have no idea where my car is at what’s going on. Waiting to see if Warrenty is going to cover the part that broke they fixed and then broke again. I have no idea where my car is at this point whether Warrenty is covering it and it’s at the body shop or warranty is not covering it. Have tried to contact Sarah several times and she has not gotten back with you More
Great Deal, Simple Process The entire process was done via email. Jeremy delivered the truck with the paper work. About 10 minutes of signing and we were finished. No high press The entire process was done via email. Jeremy delivered the truck with the paper work. About 10 minutes of signing and we were finished. No high pressure tactics or hidden fees, everything as promised. More
Was having car trouble my car kept cutting off and I finally took my car to the Dodge dealership and they were the best. Fixed my car and gave detailed information on what was really going on. Thank you finally took my car to the Dodge dealership and they were the best. Fixed my car and gave detailed information on what was really going on. Thank you Mr. Tommy you have a customer for life More
Jeremy was amazing. Very knowledgeable and personable. He worked hard and I got my first Jeep! I’m sure first of many. Thanks you for your help. worked hard and I got my first Jeep! I’m sure first of many. Thanks you for your help. More
Jeremy was extremely helpful, the rest of the staff was helpful as well with the purchase of my 2019 Jeep Renegade Altitude 4x4. I will definitely recommend to anyone in the market for a new car. helpful as well with the purchase of my 2019 Jeep Renegade Altitude 4x4. I will definitely recommend to anyone in the market for a new car. More
Great customer service! We always get appointments to meet our needs when scheduling service. Very honest with the diagnostics of your vehicle. Highly recommend this service department. meet our needs when scheduling service. Very honest with the diagnostics of your vehicle. Highly recommend this service department. More
2nd time around We bought a Dodge Durango from Brian Perry back in 2016 and LOVE it! Out of curiosity my wife and I started looking at new Durango's and saw one we f We bought a Dodge Durango from Brian Perry back in 2016 and LOVE it! Out of curiosity my wife and I started looking at new Durango's and saw one we fell in love with, at Heritage again. We drive an hour one way just to see these folks, even though we have dealers within a few miles of our house. These folks are very easy and great to deal with, which is why we buy from them. They have the selection and pricing we looked for. Brian and the team at Heritage will do what it takes to put you in the vehicle you want. I highly recommend Heritage and will keep going back myself. Thanks to Brian and his team! More
The service went as smooth as glass. I needed some routine maintenance performed as well as some recalls and warranty claim work done. Good job all around routine maintenance performed as well as some recalls and warranty claim work done. Good job all around More
My experience with sales associate Brian Perry was fantastic, he was very knowledgeable about the vehicle I was looking at and wasn’t trying to force me into a deal that would hurt me financially. He fantastic, he was very knowledgeable about the vehicle I was looking at and wasn’t trying to force me into a deal that would hurt me financially. He fought to get me a deal that would work for me and once I bought the vehicle he sat with me and went over all the details and settings of the vehicle. Brian even helped me install the app on my phone so I could start the vehicle from my phone. Brian was a stand up guy from beginning to end. Even a couple days later he called just to see how I liked my new car and if I needed anything at all to reach back out to him. Two thumbs up for him. More