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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.4
1,915 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,915 reviews

February 28, 2020

Jeremy was very helpful in getting the final process of our car leasing process complete. We are excited about our new Dodge Durango! If you are interested in checking out the Dodge and Jeep brands I hi More

by Bobby
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Miller, Bridgette Holliday
February 27, 2020

They have had my car for nine days now and I have no idea what’s going on. Waiting to see if Warrenty is going to cover the part that broke they fixed and then broke again. I have no idea where my car is at More

by Lindajknudsen
Recommend Dealer
No
Employees Worked With
Sarah Slokan
February 25, 2020

Great Deal, Simple Process The entire process was done via email. Jeremy delivered the truck with the paper work. About 10 minutes of signing and we were finished. No high press More

by GreyWolfeInc
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Congratulations on your new vehicle, Greywolfeinc! We are very happy to have provided you with such a positive experience! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

February 25, 2020

Was having car trouble my car kept cutting off and I finally took my car to the Dodge dealership and they were the best. Fixed my car and gave detailed information on what was really going on. Thank you More

by Apresha
Recommend Dealer
Yes
Employees Worked With
Tommy Citro
Feb 26, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Apresha, glad that we are able to fix the issue! We are happy to pass along your comments to Mr. Tommy at Heritage Chrysler Dodge Jeep RAM Parkville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 21, 2020

Jeremy was amazing. Very knowledgeable and personable. He worked hard and I got my first Jeep! I’m sure first of many. Thanks you for your help. More

by Cierra M
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Cierra, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

February 19, 2020

Jeremy was extremely helpful, the rest of the staff was helpful as well with the purchase of my 2019 Jeep Renegade Altitude 4x4. I will definitely recommend to anyone in the market for a new car. More

by Andrew29
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terence Brown
Feb 20, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Andrew. Thank you and we hope to see you again!

February 17, 2020

Great customer service! We always get appointments to meet our needs when scheduling service. Very honest with the diagnostics of your vehicle. Highly recommend this service department. More

by Sw
Recommend Dealer
Yes
Employees Worked With
Tommy Citro
Feb 19, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help. Safe travels!

February 17, 2020

2nd time around We bought a Dodge Durango from Brian Perry back in 2016 and LOVE it! Out of curiosity my wife and I started looking at new Durango's and saw one we f More

by baldy6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridgette Holliday
Feb 19, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

February 17, 2020

The service went as smooth as glass. I needed some routine maintenance performed as well as some recalls and warranty claim work done. Good job all around More

by Mike.A
Recommend Dealer
Yes
Employees Worked With
Dave Phelps, Tommy Citro
Feb 19, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Mike, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Chrysler Dodge Jeep RAM Parkville!

February 13, 2020

My experience with sales associate Brian Perry was fantastic, he was very knowledgeable about the vehicle I was looking at and wasn’t trying to force me into a deal that would hurt me financially. He More

by Mayhew.jr28
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Chrysler Dodge Jeep RAM Parkville!

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