
Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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The service went as smooth as glass. I needed some routine maintenance performed as well as some recalls and warranty claim work done. Good job all around routine maintenance performed as well as some recalls and warranty claim work done. Good job all around More
My experience with sales associate Brian Perry was fantastic, he was very knowledgeable about the vehicle I was looking at and wasn’t trying to force me into a deal that would hurt me financially. He fantastic, he was very knowledgeable about the vehicle I was looking at and wasn’t trying to force me into a deal that would hurt me financially. He fought to get me a deal that would work for me and once I bought the vehicle he sat with me and went over all the details and settings of the vehicle. Brian even helped me install the app on my phone so I could start the vehicle from my phone. Brian was a stand up guy from beginning to end. Even a couple days later he called just to see how I liked my new car and if I needed anything at all to reach back out to him. Two thumbs up for him. More
Heritage Jeep is amazing! Hands down, best and smoothest car buying experience ever. Brian is super helpful and knowledgeable! Ken and Jason gave me the best deal and I was on the road in my beautiful new J car buying experience ever. Brian is super helpful and knowledgeable! Ken and Jason gave me the best deal and I was on the road in my beautiful new Jeep quickly. I highly recommend you consider Heritage for your next vehicle purchase. You will leave there so happy! 😊 More
Representatives was very helpful,polite and very informative about what needed to be done anout our car,also remembered us from before which was extremely nice informative about what needed to be done anout our car,also remembered us from before which was extremely nice More
Tommy is great to work with, he takes the time to listen to your concerns and makes a great effort to fix your vehicle the first time. Nothing but good things. to your concerns and makes a great effort to fix your vehicle the first time. Nothing but good things. More
Tommy’s always been good person to deal with the service. And keep you in touch on your car all the time.I wish all service people just like him pleasant to deal with. And keep you in touch on your car all the time.I wish all service people just like him pleasant to deal with. More
I received good service the service manager was very helpful to me. Even though I had to bring it in again I still received number one top service. helpful to me. Even though I had to bring it in again I still received number one top service. More
Brought my work truck in to be serviced for a recall and a cooling fan issue. Upon inspection they said everything was ok with my truck and the service was completed. HOWEVER MY WORK TRUCK IS STILL OVERHEAT a cooling fan issue. Upon inspection they said everything was ok with my truck and the service was completed. HOWEVER MY WORK TRUCK IS STILL OVERHEATING. Maybe if they were not so concerned about the ladders on my roof they mighat have looked at the real issue and fixed it. Thanks for nothing! More
The best car buying experience: simple, fair and painless After 30 years of buying cars the old fashioned way of walking into a dealership and negotiating painstaking hours over price, i was truly amazed by t After 30 years of buying cars the old fashioned way of walking into a dealership and negotiating painstaking hours over price, i was truly amazed by the overall process regarding my purchase of a new jeep wrangler sport s, with the technology package from jeremy. due to the fact that i live in pennslyvania and the dealership was approximately 2 hours away in maryland, this was an internet purchase. we exchanged a few emails, jeremy was able to accommodate my pricing request, and, within 5 days, i was headed to maryland to pick up the vehicle. i was impressed by the overall ease of the transaction, especially considering that i had offered, on multiple occasions, to place a deposit on the vehicle. jeremy indicated that he was comfortable from our exchanges, did not need a deposit and would hold the vehicle. when i arrived, the vehicle was pressed out, the paperwork took less than an hour and i was on my way. simple, easy, fair and enjoyable. highly recommended. More