Heritage Chrysler Dodge Jeep Ram Parkville

Dave Phelps was my service representative. I was at the dealership for routine maintenance on my 2019 Jeep Grand Cherokee. I was very pleased with the professional handling of my service needs by Dave! dealership for routine maintenance on my 2019 Jeep Grand Cherokee. I was very pleased with the professional handling of my service needs by Dave! More

Dave Phelps is the best there is, always professional and Honest! He takes care of our family every time. Thank you Dave for your work! Honest! He takes care of our family every time. Thank you Dave for your work! More

Had A truck I liked and could afford Brian did a good job of showing me trucks I was interested in despite the weather. No real pressure, the decision was mine. Worked to get the numbers Brian did a good job of showing me trucks I was interested in despite the weather. No real pressure, the decision was mine. Worked to get the numbers to where I was comfortable with them. This was my third ram truck,if it works as well and for as long as the first two, I will be extremely happy. More

Took care of noise with engine mount timely and effectively. Car was finished quickly. Price was as expected but with a charge for part that was not planned but was explained and was practical and effectively. Car was finished quickly. Price was as expected but with a charge for part that was not planned but was explained and was practical and not expensive. Just $6 more. More

Salesman, Brian Perry, did a good job to try to get me out of the dealership quickly. Would give 5 stars but detailing took FOREVER. out of the dealership quickly. Would give 5 stars but detailing took FOREVER. More

Nick provides me with exceptional service and made it extremely easy for me to pick my new car! I felt as though I got a good deal and Nick was on my side. extremely easy for me to pick my new car! I felt as though I got a good deal and Nick was on my side. More

Good buying experience! Jeremy, and his sales manager Terence, were very easy to work with. Jeremy was responsive, knowledgeable, and is a true professional. I enjoyed the Jeremy, and his sales manager Terence, were very easy to work with. Jeremy was responsive, knowledgeable, and is a true professional. I enjoyed the fact that Jeremy was straight forward, and worked with me until he found a solution for me. More

This is the 2nd car I have purchased from Heritage. I want to thank Mike Lanci for another pleasant transaction. He made purchasing our Jeep Cherokee just as great an experience as last time. want to thank Mike Lanci for another pleasant transaction. He made purchasing our Jeep Cherokee just as great an experience as last time. More

Sarah is a very courteous and respectful service advisor. Oil change was completed as promised and I was very satisfied with service performed and time of service Oil change was completed as promised and I was very satisfied with service performed and time of service More

The driver side door window failed. I took the Dakota truck to Heritage Dodge and had the window actuator replaced ($370) and the door panel put back. Overall cost was $780. Very pleasant personnel truck to Heritage Dodge and had the window actuator replaced ($370) and the door panel put back. Overall cost was $780. Very pleasant personnel and the work was great. More