Back

Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.4
1,916 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

9219 Harford Rd

Baltimore, MD

21234

Directions

By Type

Showing 1,916 reviews

December 05, 2019

My Purchase Michael the salesman was great. Really worked with my situation and was able to make something happen. Very efficient. On the other hand, i was not fu More

by ingram0820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lanci
December 03, 2019

leased Jeep Grand cherokee Great experience and very helpful. They helped me with my first time leasing a vehicle. My sales rep was Brian Perry and he was very helpful. My fianc More

by megansullivan59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Megansullivan59, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Chrysler Dodge Jeep RAM Parkville. Thank you for your kind review; we are happy to pass along your comments to Brian Perry and the team here at Heritage Chrysler Dodge Jeep RAM Parkville! We hope to be of service to you again in the future. Best wishes, Heritage Chrysler Dodge Jeep RAM Parkville

December 03, 2019

Excellent salesman/best vehicle purchace expericnce ever First off i want to thank Michael Lanci for selling me the truck of my dreams. Mike took the time out of his day to set up a time that was convenient More

by Anna S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lanci
Dec 04, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Congratulations on your new truck, Anna! Our team is available should you require any extra help. Safe travels!

December 02, 2019

Brian Perry I recently just purchased a 2020 Ram and Brian Perry was my Sales Consultant. He made my first car buying experience extremely easy! He also gave me a More

by Jcash4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Congratulations on your new vehicle! We hope you continue to choose us for all your automotive needs! Take care!

December 02, 2019

Best car buying experience to date! Great experience with Michael Lanci and the team at Heritage. Transparent about costs, wonderful with trade-in, and all of the numbers when we sat do More

by milodar.md
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Gibbs, Michael Lanci
Dec 04, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

We're happy you found our staff to be so supportive during your experience here at Heritage Chrysler Dodge Jeep RAM Parkville. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 30, 2019

Mr. Dave Phelps was very friendly and professional. He contacted me frequently by phone and email to provide updates on the progress of my vehicle. More

by MicheleG
Recommend Dealer
Yes
Employees Worked With
Dave Phelps
Dec 02, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

November 30, 2019

Really happy with my visit, the salesman Mr. Cooney made me comfortable and wasn't pushy and listen to what I wanted. I has a recall, I was sent a email and the s More

by croix0316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Phelps
Dec 02, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Croix0316, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Chrysler Dodge Jeep RAM Parkville. We're happy you found our staff to be so supportive during your experience here at Heritage Chrysler Dodge Jeep RAM Parkville. Thank you for your kind review; we are happy to pass along your comments to Mr. Cooney and the team here at Heritage Chrysler Dodge Jeep RAM Parkville! We hope to be of service to you again! Take care!

November 30, 2019

Salesman Brian Perry gave great service. Was well prepared, kept me informed, looked consistently for the vehicle I was looking for, helping with setting up touch screen items I needed for my new tru More

by Totaltemp
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason who processed my other paperwork
Dec 02, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Totaltemp, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Chrysler Dodge Jeep RAM Parkville. Thank you for your kind review; we are happy to pass along your comments to Brian Perry here at Heritage Chrysler Dodge Jeep RAM Parkville! We hope to be of service to you again! Take care!

November 29, 2019

Service advisor Dave Phelps diagnosed my cars issue and helped me avoid what would have been a hefty unnecessary bill. Transparency and honesty goes a long way. Never had a bad experience at this location. More

by kbutler92
Recommend Dealer
Yes
Employees Worked With
Dave Phelps
Dec 02, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Chrysler Dodge Jeep RAM Parkville!

November 29, 2019

Recently had an oil and lube. The wait was brief and the job was done. Thanks for getting me in and out quickly. Great job! More

by poppymdw
Recommend Dealer
Yes
Employees Worked With
Sarah Slokan
Dec 02, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

...
68
...