
Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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My Purchase Michael the salesman was great. Really worked with my situation and was able to make something happen. Very efficient. On the other hand, i was not fu Michael the salesman was great. Really worked with my situation and was able to make something happen. Very efficient. On the other hand, i was not fully pleased with the service I received when finalizing the sale. The process was very prolonged and not customer friendly. More
leased Jeep Grand cherokee Great experience and very helpful. They helped me with my first time leasing a vehicle. My sales rep was Brian Perry and he was very helpful. My fianc Great experience and very helpful. They helped me with my first time leasing a vehicle. My sales rep was Brian Perry and he was very helpful. My fiance rep was amazing! More
Excellent salesman/best vehicle purchace expericnce ever First off i want to thank Michael Lanci for selling me the truck of my dreams. Mike took the time out of his day to set up a time that was convenient First off i want to thank Michael Lanci for selling me the truck of my dreams. Mike took the time out of his day to set up a time that was convenient to come in to look at 2 vehicles that i had interest in online. When i came in to the dealership he had already had the keys ready so i could check out the vehicles. When we sat down to discuss further what i was looking for he pulled up an SUV that they had instock that had what i was looking for on it and sent for the SUV to be pulled up for me to test drive it. While waiting for it, I told mike what my dream truck was and was curious if they even had anything like that in my price range. Sure enough they did, and it just happen that it was made available just the day before i came in to inquire about an SUV. Mike didn't even know that the truck was on the lot because he was off the day it came. Needless to say I just said forget about the SUV, that i wanted the truck before i even test drove it. Mike took the time to go out of his was to ensure that my transaction with the truck went smoothly and was patient for the 4 + hours intotal i was there. Please if you are looking for an honest saleman, look no further than Michael Lanci with Heritage Chrysler Dodge Jeep Ram Parkville More
Brian Perry I recently just purchased a 2020 Ram and Brian Perry was my Sales Consultant. He made my first car buying experience extremely easy! He also gave me a I recently just purchased a 2020 Ram and Brian Perry was my Sales Consultant. He made my first car buying experience extremely easy! He also gave me a great rundown of the Ram and showed me all the bells and whistles of the vehicle. I highly recommend this dealer and recommend working with Brian. More
Best car buying experience to date! Great experience with Michael Lanci and the team at Heritage. Transparent about costs, wonderful with trade-in, and all of the numbers when we sat do Great experience with Michael Lanci and the team at Heritage. Transparent about costs, wonderful with trade-in, and all of the numbers when we sat down to sign were exactly what they said they would be. Polite, willing to take no for an answer, and never pushy - we will be buying our next car from Heritage. More
Mr. Dave Phelps was very friendly and professional. He contacted me frequently by phone and email to provide updates on the progress of my vehicle. contacted me frequently by phone and email to provide updates on the progress of my vehicle. More
Really happy with my visit, the salesman Mr. Cooney made me comfortable and wasn't pushy and listen to what I wanted. I has a recall, I was sent a email and the s with my visit, the salesman Mr. Cooney made me comfortable and wasn't pushy and listen to what I wanted. I has a recall, I was sent a email and the service mr. Phelps made sure I was seen at the time that we discussed and it was a quick visit. More
Salesman Brian Perry gave great service. Was well prepared, kept me informed, looked consistently for the vehicle I was looking for, helping with setting up touch screen items I needed for my new tru prepared, kept me informed, looked consistently for the vehicle I was looking for, helping with setting up touch screen items I needed for my new truck. Great job!! More
Service advisor Dave Phelps diagnosed my cars issue and helped me avoid what would have been a hefty unnecessary bill. Transparency and honesty goes a long way. Never had a bad experience at this location. helped me avoid what would have been a hefty unnecessary bill. Transparency and honesty goes a long way. Never had a bad experience at this location. Shuttle drivers a plus as well, get me to work safe and sound despite the atrocious traffic. More