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Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
1,915 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,915 reviews
November 15, 2019
Fast, professional service. Dave stood behind his commitment and delivered. I will definitely use Herritage's services again. Easy drop off the day before and delivered when expected. commitment and delivered. I will definitely use Herritage's services again. Easy drop off the day before and delivered when expected. More
by Rick.campbell99
Employees Worked With
Dave Phelps
November 14, 2019
As alwayz Dave is the man... the customer service is alwayz awesome... it doesn’t matter if you have a $59,000 new car or a $5,000 used car.. Everyone is treated with the same respect.. alwayz awesome... it doesn’t matter if you have a $59,000 new car or a $5,000 used car.. Everyone is treated with the same respect.. More
by Kimmiesworld
Employees Worked With
Dave Phelps
November 13, 2019
The entire process getting our new Jeep was fantastic. Excellent customer service, you guys exceeded our expectations. You all went above and beyond. Thank you! I love my new Jeep Excellent customer service, you guys exceeded our expectations. You all went above and beyond. Thank you! I love my new Jeep More
by Victoria
Employees Worked With
November 13, 2019
This dealership is great. I was very pleased with the work and friendly atmosphere. They told it would take 5 days to finish my car, but they called me back that afternoon. work and friendly atmosphere. They told it would take 5 days to finish my car, but they called me back that afternoon. More
by Bigcbw
Employees Worked With
Tommy Citro
November 11, 2019
perfect Mike is the best car sales person I have ever met in my life I am 64 Mike made everthing go perfectly I would recamend Mike to all family and friends. Mike is the best car sales person I have ever met in my life I am 64 Mike made everthing go perfectly I would recamend Mike to all family and friends. More
by davidmpetri
Employees Worked With
Did not need more help then Mike, Michael Lanci
November 06, 2019
Alex is always on his job and professional appreciate where he takes care of business he always make sure everything is done and I’m happy so thanks again where he takes care of business he always make sure everything is done and I’m happy so thanks again More
by Bill.evans
Employees Worked With
Alexander Downey
November 05, 2019
I have been very pleased with my experience with this dealership since starting to use their service department several years ago. Their service agents have all acted professionally, been able to explai dealership since starting to use their service department several years ago. Their service agents have all acted professionally, been able to explain the nature and purpose of the services, and have been realistic in estimating times and scheduling. Best service department I have experienced in nearly 60 years of automobile ownership. More
by Casey
Employees Worked With
Alexander Downey
November 05, 2019
The service department is Attentive to your needs and are people friendly. Longer wait times when getting oil change and tires rotated. Shuttle service available if live close. people friendly. Longer wait times when getting oil change and tires rotated. Shuttle service available if live close. More
by Baronessdujour
Employees Worked With
Sarah Slokan
November 05, 2019
Fred Leavitt my salesmen was outstanding! He was extremely knowledgeable of the Jeep Gladiator, pleasant, polite and a pleasure to work with. I love my new Jeep Gladiator! extremely knowledgeable of the Jeep Gladiator, pleasant, polite and a pleasure to work with. I love my new Jeep Gladiator! More
by JeepGirl
Employees Worked With
Other Employees :
Sarah Slokan, Dave Phelps, Fred Leavitt, Alexander Downey
November 05, 2019
Had a good experience buying my RAV4 at Heritage. It only took a few moments to gain trust in my salesman Michael Lanci. We worked and worked to get the numbers where I was happy with the deal. Not a despera took a few moments to gain trust in my salesman Michael Lanci. We worked and worked to get the numbers where I was happy with the deal. Not a desperado and willing to work for my business. Overall great experience and the vehicle is marvelous. More
by Geo
