
Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,917 reviews
Smooth Process We did our research online, and spoke to Mitch, prior to coming into the store. We didn't feel intimidated or pressured during the process. A very ple We did our research online, and spoke to Mitch, prior to coming into the store. We didn't feel intimidated or pressured during the process. A very pleasant experience from start to finish, with Mitch, Fred and Jacob! More
Works A Dealership that works with you and not just for you. I felt like a customer not just another sale. Good clean no pressure sales lot. All paperwork d A Dealership that works with you and not just for you. I felt like a customer not just another sale. Good clean no pressure sales lot. All paperwork displayed and processed with honesty and integrity; no sign here sign there and hope for the best. More
Magnificent My father, Kenny went in to get his exhaust system fixed on his Ram and he said that the service by Jeff Tenebaum was magnificent and thorough. My father, Kenny went in to get his exhaust system fixed on his Ram and he said that the service by Jeff Tenebaum was magnificent and thorough. More
Great experience I recommend to everyone! Great customer service and they've helped me leave with no worries. Brian was very knowledgeable with everything an made me f I recommend to everyone! Great customer service and they've helped me leave with no worries. Brian was very knowledgeable with everything an made me feel comfortable with signing at the end of the day. Bridget was friendly and very funny and it was a great way to end the signing. I appreciate everything and everyones help. More
These guys rock! After seeing a vehicle that I was interested in online I decided to take a look at it in person. Herb showed me the vehicle as well as others that we After seeing a vehicle that I was interested in online I decided to take a look at it in person. Herb showed me the vehicle as well as others that were similar. I decided to shop a few other dealerships only to return here. When I came back Herb was off and I met Michael. He was awesome as well and went above and beyond to take care of me. I purchased a Ram 1500 and couldn’t be happier. They offered the vehicle at a price that was much lower then anywhere else. I traded in a vehicle as well and they offered me 1k more then all other dealerships I checked out. I also had the pleasure of dealing with Mitch who ultimately made it possible for me to own this vehicle with my budget. Do yourself a favor and check this place out before buying anywhere else. More
I had a great experience with Heritage. I initially went view a used 2019 dodge charger but unfortunately it was sold before I had time to view it. Although I was a little disappointed Mike I initially went view a used 2019 dodge charger but unfortunately it was sold before I had time to view it. Although I was a little disappointed Mike Lanci assured me he would find me a vehicle that would make me happy. He was able to get me in to a brand new 2019 Dodge charger for a great price! More
Service The service is always great here. The service advisors get you an appointment quickly. They get the parts need ASAP. Very satisfied customer. Would r The service is always great here. The service advisors get you an appointment quickly. They get the parts need ASAP. Very satisfied customer. Would recommend to a friend. More
Oil change I have been taking my car to Heritage for a while now when I have my oil changed. They informed me that the oil pan drain plug and the oil pan were I have been taking my car to Heritage for a while now when I have my oil changed. They informed me that the oil pan drain plug and the oil pan were stripped and needed to be Replaced. I have been taking it to them for service and they stepped up to the plate and did not charge me for that. At least not yet I hope that doesn’t change. Had it been another place it’s possible that I would have been charged. Dave Phelps has helped me out immensely and that is one reason why I keep a Dodge product. More
Excellent customer service I purchased my car used from Heritage. The buying experience was wonderful. Great service department. Excellent customer service. Wonderful experience I purchased my car used from Heritage. The buying experience was wonderful. Great service department. Excellent customer service. Wonderful experience overall. I would highly recommend. More
5 STARS !!! Mr.Holmea iwas a Top Knotch Salesman 👍 Not Pushy, he listenes and was e tremly helpful in explaining the procesa. He knows the PRODUCT S/Cars well Mr.Holmea iwas a Top Knotch Salesman 👍 Not Pushy, he listenes and was e tremly helpful in explaining the procesa. He knows the PRODUCT S/Cars well !! Mr. Mitchell and Mr.Marcus (Financeguys) top Notch 👍👍👍 I got a great Deal on a ONE OWNER CAR 👍👍👍😁 More