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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.4
1,917 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,917 reviews

July 19, 2019

Smooth Process We did our research online, and spoke to Mitch, prior to coming into the store. We didn't feel intimidated or pressured during the process. A very ple More

by ErinD122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch, Jacob, Fred Leavitt
Jul 22, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

July 18, 2019

Works A Dealership that works with you and not just for you. I felt like a customer not just another sale. Good clean no pressure sales lot. All paperwork d More

by Brian Bacorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lanci, Richard Holmes
Jul 19, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Brian, thank you for your high star rating. We're happy to see that your experience with us was excellent! We hope to be of service to you again! Take care!

July 18, 2019

Magnificent My father, Kenny went in to get his exhaust system fixed on his Ram and he said that the service by Jeff Tenebaum was magnificent and thorough. More

by jaredbryantb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Tenebaum
Jul 19, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional questions about your vehicle, we will be more than happy to assist you! Safe travels!

July 17, 2019

Great experience I recommend to everyone! Great customer service and they've helped me leave with no worries. Brian was very knowledgeable with everything an made me f More

by Otano23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridgette Holliday
Jul 19, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you so much for your feedback. Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 16, 2019

These guys rock! After seeing a vehicle that I was interested in online I decided to take a look at it in person. Herb showed me the vehicle as well as others that we More

by Dlalena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch, Herb, Michael Lanci
Jul 17, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Dlalena, we're so glad that we were able to go above and beyond your expectations. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a wonderful day.

July 16, 2019

I had a great experience with Heritage. I initially went view a used 2019 dodge charger but unfortunately it was sold before I had time to view it. Although I was a little disappointed Mike More

by Darius.martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lanci, Brad Scammell
Jul 17, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Darius, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

July 12, 2019

Service The service is always great here. The service advisors get you an appointment quickly. They get the parts need ASAP. Very satisfied customer. Would r More

by Sw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Citro
Jul 12, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Sw, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help. We hope you have a wonderful day.

July 12, 2019

Oil change I have been taking my car to Heritage for a while now when I have my oil changed. They informed me that the oil pan drain plug and the oil pan were More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Phelps
Jul 13, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

July 12, 2019

Excellent customer service I purchased my car used from Heritage. The buying experience was wonderful. Great service department. Excellent customer service. Wonderful experience More

by CandyS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Citro
Jul 13, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help. Take care!

July 12, 2019

5 STARS !!! Mr.Holmea iwas a Top Knotch Salesman 👍 Not Pushy, he listenes and was e tremly helpful in explaining the procesa. He knows the PRODUCT S/Cars well More

by Kc300
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Holmes
Jul 13, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

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