Heritage Chrysler Dodge Jeep Ram Parkville

Best car buying experience ever! I have purchased or leased 20 vehicles in my life and this dealership has been the finest by far! Ken, Brian, Dan and Jason bent over backwards to mak I have purchased or leased 20 vehicles in my life and this dealership has been the finest by far! Ken, Brian, Dan and Jason bent over backwards to make my transaction the smoothest ever! Not only was the price on my Jeep the best in the area, the professionalism could not be beat. More

Oil changed Dave was the best customer service excellent he know his job he even told me about my headlights and set the appointment for them to get repaired. I w Dave was the best customer service excellent he know his job he even told me about my headlights and set the appointment for them to get repaired. I was most happy when he walked me to my car and opened the door that never happened before after getting service done to my vehicle More

Oil change Great service and got back vehicle fast. Very nice facility. My tech was very nice and kept me informed Will recommend this place to all Great service and got back vehicle fast. Very nice facility. My tech was very nice and kept me informed Will recommend this place to all More

Very comfortable!! Brian was very knowledgeable , thorough, professional, and bent over backward to help in any way he could. I did not feel pressured in any way and fel Brian was very knowledgeable , thorough, professional, and bent over backward to help in any way he could. I did not feel pressured in any way and felt that this buying experience was more comfortable than any I have experienced and I have had quite a few. I could not have been more pleased!! More

Got what I came for! Polite and not pushy sales personel. Very accommodating. Will work with you on your terms, finding what works best for you. I walked away satisfied Polite and not pushy sales personel. Very accommodating. Will work with you on your terms, finding what works best for you. I walked away satisfied with the purchase. More

Great service. Our salesman michael was great even though I didn’t have good credit he was determined to get us a car. He was straight forward with us and after his Our salesman michael was great even though I didn’t have good credit he was determined to get us a car. He was straight forward with us and after his hard work was able to get us a car for the same payments we had with our last carI. It wasn’t just mike it was all the people at the dealership. I wish I knew there names but they all worked hard to get us in a vehicle. I highly recommended this dealership and our sales person michael More

Service Dave provides his customers with excellent service and up to date status of service being performed. He is courteous and has a great personality. I a Dave provides his customers with excellent service and up to date status of service being performed. He is courteous and has a great personality. I always feel like a Dave has my best interest at heart. More

Tommy Citro is GREAT Every time I visit service at Heritage, Tommy Citro is always phenomenal. His customer service is excellent and is always reassuring when listening to Every time I visit service at Heritage, Tommy Citro is always phenomenal. His customer service is excellent and is always reassuring when listening to his customers questions and concerns. I will continue to use Heritage to service my car because of the great customer service I receive from Tommy. More

Straightforward, easy experience I found the dealership on cars.com because they had very competitive prices, talked with Brian Perry at the dealership, and he found a perfect match f I found the dealership on cars.com because they had very competitive prices, talked with Brian Perry at the dealership, and he found a perfect match for me. The MSRP was very high and - based on my experience - was not going to end up at my desired price. Gave it a shot anyway and Brian Perry made it happen. In addition, he sent a driver to my house (3+ hours away) by 8:30am the next morning to make the whole process easier. I have never seen that before. At the dealership, everything went as promised. That's it. No surprises. No nonsense. Just making a deal, and delivering on it. About as smooth as could be. Would recommend to anyone who wants a good deal and no BS. -New Ram 1500 owner from NJ More

The purchasing experience was a little bit rough but the fin Mike and melissa were great to deal with. The vehicle was as advertised and I am glad we did business. I recommend heritage very much. Mike and melissa were great to deal with. The vehicle was as advertised and I am glad we did business. I recommend heritage very much. More