
Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Friendly & efficient The people were friendly and efficient. Got me in the truck I wanted at a reasonable price and out the door in a timely matter. The people were friendly and efficient. Got me in the truck I wanted at a reasonable price and out the door in a timely matter. More
I had a great experience with salesman Brian Perry Brian went out of his way to find the Jeep that I wanted and that had everything I wanted. He went out of his way to make sure I left a happy custome Brian went out of his way to find the Jeep that I wanted and that had everything I wanted. He went out of his way to make sure I left a happy customer! More
Mike Lanci Seriously best experience I've had with a dealership and salesman... Mike listened and heard me when I spoke got me what I wanted helped get rid of m Seriously best experience I've had with a dealership and salesman... Mike listened and heard me when I spoke got me what I wanted helped get rid of my old car with less negative equity and had me leaving happy!!!!! start to finish in and out in 5 hours!!! which is great for car shopping if your new to it. Jake over in the finance dept really took care of me to make sure I could afford the essential add ons of maintaining a new car God forbid things happen.. I was overall very very satisfied and will always go back for future needs!!! Also a great man gave me his coffee to get me through the day after not having breakfast he was the real mvp.. but I never got his name!!! More
Outstanding Experience Brian was awesome to work with. He was knowledgeable, patient and got me exactly what I wanted! Nicholas great at following up on my inquiry and was c Brian was awesome to work with. He was knowledgeable, patient and got me exactly what I wanted! Nicholas great at following up on my inquiry and was courteous which brought me into the dealership. Jason in finance made the hard part of buying a vehicle easy making sure I got what I needed. Overall the team in Parkville made this the best car buying experience I've had so far. More
Great Dealer Great selection and will help get what you need. Super friendly. I have bought 5 vehicles from them and I will be back. Thankyou Heritage. Great selection and will help get what you need. Super friendly. I have bought 5 vehicles from them and I will be back. Thankyou Heritage. More
Appointment availability It was great to be able to get an appointment quickly! Everyone was really nice. Pricing expensive for headlight replacement. Wish that I could have o It was great to be able to get an appointment quickly! Everyone was really nice. Pricing expensive for headlight replacement. Wish that I could have ordered my own bulbs, only one bulb in stock at time of appt. had to wait a couple of days to have 2nd headlight bulb replaced. 2nd bulb not in at the time of appt., had to wait again at dealership for someone to go get one. I don’t think that was Dave’s fault because I do remember him asking someone to order the 2nd headlight bulb. It was an inconvenience having to wait so long. More
Great car buying experience I recieved quality service from all the employees I encountered. Richard was very patient with me and helped me from a vehicle that fit my life. I recieved quality service from all the employees I encountered. Richard was very patient with me and helped me from a vehicle that fit my life. More
5 stars My sales Consultant Fred was awesome. He was very Knowledgeable and ensured we were happy with the car. Everyone was professional and courteous. Tha My sales Consultant Fred was awesome. He was very Knowledgeable and ensured we were happy with the car. Everyone was professional and courteous. Thank you for making the process easy. More
Very pleasant Need to bring back the vaccuming of cars after it has been service receiving this service.. would complete the job. Give you the plus for a 5 Need to bring back the vaccuming of cars after it has been service receiving this service.. would complete the job. Give you the plus for a 5 More
The BEST! This was our 5th time working with this dealership. We only buy and lease cars from Heritage Parkville. Today we worked with Brian Perry and he was gr This was our 5th time working with this dealership. We only buy and lease cars from Heritage Parkville. Today we worked with Brian Perry and he was great! Listened to exactly what we wanted and found us just what we were looking for at the price we wanted. He made the whole process super easy. We were in and out in just a few hours. Which was perfect because we had our 14 month old with us - not an ideal situation. Brian worked with us around my wandering toddler, gave her some gold fish, some cookies, and even found her some huge balloons to play with. It was an amazing experience, once again. We’ll definitely be back for number 6! More