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Heritage Ford

South Burlington, VT

4.9
1,918 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,918 reviews

November 19, 2019

The dealership is overall a pleasant, friendly, neat and clean establishment. All employees are friendly and very helpful. Best of all i believe is the service dept which by far outdoes most of all others I More

by Iri26641
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tobin, Gary Graham, Ryan Morriseau
Dec 10, 2019 -

Heritage Ford responded

That's so nice to hear! We appreciate your kind words about our service department. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 19, 2019

Great experience My husband and I were checking availability on your website, saw a truck and called for a monthly payment quote. Being happy with the quote we travele More

by DebbieD24
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Heritage Ford responded

Thank you for sharing your experience! I'm sorry the truck you were interested in was not available, but it's great to learn that Bill found another vehicle that works for you. We appreciate you driving all that way! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 18, 2019

Teamwork My wife and I had a great experience. Our work lives are very hectic and Bill LaBonte made it seamless. Hats off to Heritage Ford. More

by amcpherson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Heritage Ford responded

Great to hear you enjoyed working with Bill! Thank you for posting. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 15, 2019

This was the best experience I’ve ever had at a dealership. I was very pleased with Chris Nemes, and Chad Tobin. They did all the work, I didn’t lift a finger. There were a couple moments they coul More

by Adams123187
Recommend Dealer
Yes
Employees Worked With
Chad Tobin, Christopher Nemes
Dec 10, 2019 -

Heritage Ford responded

Thank you for your very nice review! It's excellent that Chris and Chad made sure you had a positive experience. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 11, 2019

Great sales person. He told me all facts upfront. Sent me the video and photos of the car early so that I can come prepared. He was so cortious and helpful throughout the process. Even gave me a ride to drop More

by georgekurian
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Heritage Ford responded

That's fantastic! We appreciate your recommendation. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 08, 2019

Great Experience-Extremely Knowledgeable Bill was wonderful in explaining all the many features of the Ford Explorer and he is very knowledgeable!!! I wanted to test drive another SUV for co More

by LGray
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Heritage Ford responded

Thank you for your kind words about Bill! We appreciate you sharing your experience. Enjoy your new Explorer! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 07, 2019

Had a great experience with Bill. He took the time to make sure we understood all the factors between buying and leasing to make sure that we made the right choice for us. More

by Cfphelps
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Heritage Ford responded

It's great to learn you enjoyed working with Bill! Thank you for posting. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 06, 2019

Amazing Saleman Nick was a great salesman who knew exactly what we wanted and made sure to find it as he didn't have it in his inventory. Abby was awesome in the Fin More

by CaryFam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Hunter
Nov 06, 2019 -

Heritage Ford responded

That's fantastic! Thank you for posting. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 04, 2019

Great Working with Heritage Bill and the staff at Heritage made purchasing a used Honda an easy experience. They listened to our concerns about cleaning and washing a used vehci More

by jdsymon
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Heritage Ford responded

Glad you enjoyed working with Bill and the rest of the team! We appreciate you posting. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 27, 2019

Good Job! I am an older driver, hesitant about buying a new car. Bill LaBonte was aware of how I felt and able to help me with the technical advantages of the More

by Enciene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Heritage Ford responded

So nice to learn that Bill provided such an excellent purchasing experience. We appreciate you taking the time to share your thoughts. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

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