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Heritage Ford

South Burlington, VT

4.9
1,933 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,933 reviews

October 10, 2019

We've been buying autos from Heritage since the 1980s. They have always been very fair with us, which is why we keep coming back. More

by Walter and Natalie
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tobin
Oct 24, 2019 -

Heritage Ford responded

Walter & Natalie, Thank you for posting. It's fantastic to hear from long time customers. We appreciate your business over the years! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 08, 2019

Attentive service, friendly and prompt. Waited no longer than they told me it would be. Have had other vehicles serviced there. Always professional and quality service. More

by TG
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Oct 24, 2019 -

Heritage Ford responded

TG, Glad you had such a good visit to our service department! Thank you for posting. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

October 08, 2019

Best in class. Everything was above my expectations. Jake Dwinell was by our side every step of the way even on a very busy Saturday. More

by DONZI26ZX
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Heritage Ford responded

Wow! Thank you for your kind words! It's wonderful that Jake was so great to work with. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 05, 2019

Was very helpful and made sure i got the best deal possible. It was my first time leasing and felt good about it over all More

by Deanna
Recommend Dealer
Yes
Employees Worked With
Turner Ede
Oct 07, 2019 -

Heritage Ford responded

Deanna, It's great to learn that you liked working with Turner! Thank you for posting. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 01, 2019

Charlie was very easy to work with and he didn't pressure us into making a decision. He was helpful and knew his products. Likewise Abby took us through the financial process with her pleasant and profession More

by Bud & Sue O
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abigail Heck
Oct 04, 2019 -

Heritage Ford responded

Bud & Sue, We appreciate your recommendation! It's very nice to learn that you received top notch service from Charlie and Abby. Thank you for taking the time to post a review. Nora Krom Customer Relations Specialist Heritage Automotive Group

September 29, 2019

Went to just look. Jake Dwinell was our sale guy and he was super to work with. He's very knowledgeable about cars, patient and easy to talk with. Also, a great help w More

by Sue
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tobin, Mike LeClerc
Oct 04, 2019 -

Heritage Ford responded

Sue, What a nice review! Thank you for posting. It's wonderful that you had such a positive experience working with several members of our team. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 26, 2019

Jake worked with us to the end even through my frustration Jake and Chad hung in there with me even when I was frustrated. Love my new car. I will be a repeat customer!! I would recommend anyone looking for ne More

by Val
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tobin
Sep 26, 2019 -

Heritage Ford responded

Val, We appreciate your recommendation! Glad to hear that you had a positive experience working with Jake. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 22, 2019

Bill Labonte salesman with a smile Bill is a fantastic guy to deal with it wouldn’t matter to me if I had to sit there all day just enjoyed conversation and good people. Very professio More

by ESpear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tobin
Sep 25, 2019 -

Heritage Ford responded

Thank you for your kind words about Bill! It's wonderful that he was so helpful and great to work with. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 21, 2019

Went in to test drive, left with a car. I went in simply to test drive a 2019 Ford Escape Titanium and that is all. When I sat down with Turner, we started talking about what they could do t More

by Derik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck, Turner Ede
Sep 25, 2019 -

Heritage Ford responded

Derik, Thank you for your kind words! It's fantastic that Turner was so great to work with. We appreciate your business. Enjoy your new Escape! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 20, 2019

Outstanding Sales Rep. I purchased two vehicles from Heritage Ford and Turner was the sales person. When I was leaving the lot with my Ford F350 Super Duty, 6.7 Diesel, Tur More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Turner Ede
Sep 25, 2019 -

Heritage Ford responded

Matt, Thank you for posting! It's fantastic that Turner was so helpful, especially when there was an issue. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

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