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Heritage Ford
South Burlington, VT
1,909 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,909 reviews
February 23, 2019
Excellent Customer Service Experience Thanks so very much to Shawn and the Heritage Ford Service Department for another excellent Customer Service experience. Heritage Ford and it’s custom Thanks so very much to Shawn and the Heritage Ford Service Department for another excellent Customer Service experience. Heritage Ford and it’s customers are extremely lucky to have Shawn on the H-Team! More
by sheeysjrsjsbwha
Employees Worked With
Shawn Clifford
February 23, 2019
It was good I was very pleased that the service department was quick to get an appointment for my state inspection especially for a Saturday as I had called that I was very pleased that the service department was quick to get an appointment for my state inspection especially for a Saturday as I had called that week. Our car was in and out within 45 minutes and it was nice that we were able to enjoy our weekend. More
by Carrie
Employees Worked With
Kevin Dowd, Shawn Clifford
February 19, 2019
Free state inspection Because I purchased my car at Heritage Ford, The inspection is free and they helped me get my registration sticker to stick to the back of my license Because I purchased my car at Heritage Ford, The inspection is free and they helped me get my registration sticker to stick to the back of my license plate (thanks to Superglue! and a warm garage). More
by tallguy
Employees Worked With
Mike LeClerc
February 18, 2019
I got the perfect truck for me. Thank you Kevin and Adam for finding the perfect truck for me. I know I was only leasing but they worked with me to find me a truck I could afford. T Thank you Kevin and Adam for finding the perfect truck for me. I know I was only leasing but they worked with me to find me a truck I could afford. The whole process was quite easy. More
by karabara
Employees Worked With
Kevin Dowd, Adam Rich
February 18, 2019
first dealership experience Everyone was very nice and helpful. They kept there promise to help me with my car needs! love my new to me car! thank you!! Everyone was very nice and helpful. They kept there promise to help me with my car needs! love my new to me car! thank you!! More
by emily
Employees Worked With
Turner Ede
February 16, 2019
First Ford purchase. Dealership is good, salesman was ok a little pushy. Truck has a small issue found when I took delivery. Salesman tried to help arraige for service bu Dealership is good, salesman was ok a little pushy. Truck has a small issue found when I took delivery. Salesman tried to help arraige for service but seemed annoyed when I called. Service department has been great. More
by TALBIT
Employees Worked With
Shawn Clifford, Turner Ede
February 14, 2019
quick and easy Good Job!!! could not imagine a more faster and nicer way to lease a vehicle. Turner at Heritage was on our side the whole way. Good Job!!! could not imagine a more faster and nicer way to lease a vehicle. Turner at Heritage was on our side the whole way. More
by new to heritage
Employees Worked With
Turner Ede
February 07, 2019
Smooth experience Went in for an oil change and the job was completed smoothly with no surprises. That is how it should be and I appreciate the convenience. Went in for an oil change and the job was completed smoothly with no surprises. That is how it should be and I appreciate the convenience. More
by Mtn View
Employees Worked With
Shawn Clifford
February 07, 2019
Charlie was amazing Charlie B. was so helpful in answering our questions, getting us the best price he could and overall great experience. I have received a call from him Charlie B. was so helpful in answering our questions, getting us the best price he could and overall great experience. I have received a call from him personally to see how we are loving our new ride. I will recommend and send customers Charlies way. Thanks again for a wonderful experience. Helen Swenor More
by Helen
Employees Worked With
February 06, 2019
Thank You!!! Great communication and response to the vehicle and specifications I needed. Even after the sale they were flexible and accommodating to a need that Great communication and response to the vehicle and specifications I needed. Even after the sale they were flexible and accommodating to a need that had come up. More
by Happy customer!
Employees Worked With
Steve Connors, Adam Rich, Turner Ede
