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Heritage Ford

South Burlington, VT

4.9
1,919 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,919 reviews

November 27, 2018

Service visit Had my snow tires put on for the winter. Always happy with the service, I bring all my vehicles to this dealership and have purchased them there as we More

by srbergero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Nov 28, 2018 -

Heritage Ford responded

Thank you for posting! Glad your visit went well. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 27, 2018

Buying used truck Bought used 2012 Tacoma was offered fair KBB trade in value. Worked with Dylan Krause, Abigail Heck and Celeste Brasseur, all 3 were very professional More

by FLYFISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Krause
Nov 28, 2018 -

Heritage Ford responded

It's fantastic that you received top notch service from our sales team. Thank you for your kind words. We appreciate your business.! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 26, 2018

Professional / Personable Staff was very helpful throughout the sale and in the next week setting up additional service. William was always available and consistently made m More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hassett, Shawn Clifford, William Orosz
Nov 26, 2018 -

Heritage Ford responded

Randy, Thank you for posting! It's wonderful that William and the rest of the team were so helpful. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 24, 2018

Escape Service All went as planned, work was accomplished quickly and throughly! I was also glad to see Saturday Service had returned as sometimes it is difficult to More

by JDK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Nov 26, 2018 -

Heritage Ford responded

Glad your visit went so smoothly! Thank you for posting. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 20, 2018

Great people to work with. Very friendly. Happy to be able to find a local dealer willing to work with on getting the exact vehicle you want. Pricing was better than other local dealers. Dylan More

by naname
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Krause
Nov 21, 2018 -

Heritage Ford responded

That's fantastic! It's great that Dylan provided such a positive experience and helped you find the vehicle you were looking for. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 20, 2018

no surprises The appointment lasted the appropriate amount of time. I had a comfortable place to wait. The service person was both professional and friendly. No More

by Jo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am sorry I do not recall his name but he was both professional and friendly
Nov 21, 2018 -

Heritage Ford responded

Excellent! Glad your visit was smooth. We appreciate you taking the time to share your experience. Thank you for your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 19, 2018

Great Service This was the first time I used the service center here and it was great. Friendly service - even in a snow storm. Waiting area was nice. More

by spock1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Nov 19, 2018 -

Heritage Ford responded

Thank you for posting! Glad to learn your visit went smoothly. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 17, 2018

Excellent experience! I had a wonderful experience at Heritage Ford. Dillon Machavern was fantastic to work with; he was friendly, helpful, and went above and beyond to mak More

by JK13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dillon Machavern
Nov 19, 2018 -

Heritage Ford responded

We appreciate you taking the time to share your thoughts! It's wonderful that Dillon provided such a positive experience. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 16, 2018

Great customer service. Very easy and friendly folks to work with. I would highly recommend the Heritage dealership to friends and family. Dave came in on his day off to h More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sturgeon
Nov 19, 2018 -

Heritage Ford responded

Bob, Glad to hear it! It's fantastic that Dave was so helpful. Thank you for the recommendation! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 15, 2018

Great service. I was just in for a basic oil change, but it was handled quickly and professionally. I switched my appointment from leave all day to wait for service More

by Chris Trapeni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Nov 16, 2018 -

Heritage Ford responded

Chris, We appreciate you sharing your experience! It's fantastic that our service team was so accommodating. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

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